Troubleshooting – Brother Universal Printer Driver User Manual
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Troubleshooting
1
If there is a technical problem, see the categories below to find your solution.
The Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at:
Problems with searching for machines or printing your document
Check the following points before searching for your machine or printing your document again:
• Confirm that there are no errors on your machine and that it is in the ready state.
(For network connection)
• Confirm the Windows
®
Firewall or a firewall function of anti-spyware or antivirus applications are
temporarily disabled.
• Confirm both your machine and computer are connected to your network.
(For USB connection)
• Confirm that both your machine and your computer are connected via USB cable.
For more information, visit the Brother Solutions Center at.
Problems with your Brother machine
See the user's guide of your machine. If you need more help, visit the Brother Solutions Center at
Network problems
Contact your network administrator or visit the Brother Solutions Center at.
Problems with the Brother Universal Printer Driver
Visit the Brother Solutions Center at
Problems with other companies' product
See the user's guide of the product.