Brother DCP 1000 User Manual

Page 115

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T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

13 - 9

YL4DCP-1000-FM5.5

DIFFICULTY

SUGGESTIONS

Print Quality Difficulties

Printouts are too dark or
too light.

Adjust the print conditions by changing the Print
Density setting. It has been factory set to the middle
position. (See

Setting the Print Density

, page 4-2.)

Printed pages are curled. Thin Paper (17lb-18.4lb) can cause this problem. Make

sure you select the Paper Type that suits the paper in
your multi-purpose sheet feeder. (See

Paper Type,

page 5-8 and 5-10 and

Media Type,

page 7-4.)

Printed pages are
smeared.

Rough surfaces or thick media can cause “smeared
pages”—OR—“the toner to smear”. Make sure you
select the correct Paper Type that suits the paper in your
multi-purpose sheet feeder. (See

Paper Type,

page 5-8

and 5-10 and

Media Type,

page 7-4.)

Printed pages contain
white stripes.

White Stripes or

Faint lmages

You may fix this by wiping the scanner windows
with a clean soft cloth.
(See

Cleaning the Scanner,

page 13-13 and

Replacing the Drum Unit,

page 13-20.)

If you still see white stripes or faint images and the
LCD shows

CHANGE DRUM SOON

, replace

the drum unit with a new one.

Printed pages are
stained with toner or
have vertical
stripes.

Dark Stripes or

Toner Stains

Clean the machine’s interior and the primary
corona wire of the toner cartridge. (See

Routine

Maintenance,

page 13-13 and

Cleaning the Drum

Unit,

page 13-15.) Make sure that the tab of the

corona wire is at the Home position (

▼). If after

cleaning, you still see dark stripes or toner stains
and the LCD shows

CHANGE DRUM SOON

,

replace the drum unit with a new one.

Printed pages have
white in black text and
graphic areas.

White Spots

Make sure that you use paper that meets the
specifications. Rough surface or thick media can
cause the problem. If you still see white spots and
the LCD shows

CHANGE DRUM SOON

,

replace the drum unit with a new one.

Toner scatters and stains
the printed page.

Scattering Toner

Adjust the print conditions by changing the Print
Density setting. Remove the drum unit and clean the
DCP’s interior. (See

Routine Maintenance,

page 13-

13,

Cleaning the Printer,

page 13-14 and

Cleaning the

Drum Unit,

page 13-15.) Make sure that you use paper

that meets specifications. (See page 2-7.) If you still
have scattered toner and the LCD shows

CHANGE

DRUM SOON

, replace the drum unit with a new one.

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