Brother HL-2170W - Manual (Page 87)

79
6
6
You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers
the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
Identifying your problem
6
First, check the following:
6
„ The AC power cord is connected properly and the printer is turned on.
„ All of the protective parts have been removed.
„ The toner cartridges and drum unit are installed properly.
„ The front cover and fuser cover are fully closed.
„ Paper is inserted properly in the paper tray.
„ The interface cable is securely connected to the printer and the computer.
„ The correct driver for the printer has been chosen and is installed.
„ The computer is set up to connect to the correct printer port.
Printer does not print:
6
If you did not solve your problem with the above checks, identify your problem and then go to the page
suggested below.
„ Printer LED is blinking
See LEDs (Light Emitting Diodes) on page 48.
„ Status Monitor Error Message appears
See Error messages in the Status Monitor on page 80.
„ Printer printed an Error Message
See Error message printout on page 82.
„ Paper handling
(See Paper handling on page 83 and Paper jams and how to clear them on page 85.)
„ Other problems
(See Other problems on page 98.)
Pages are printed, but there are problems with:
6
„ Print quality
(See Improving the print quality on page 91.)
„ Printout is incorrect
(See Solving print problems on page 97.)
Troubleshooting
6