Brother HL 2270DW - Manual (Page 106)

Troubleshooting
102
5
1 This message is for HL-2240D / HL-2242D / HL-2250DN / HL-2270DW / HL-2275DW only.
NO PAPER T1  The paper tray may be out of paper or not properly installed. If it is empty, put a
new stack of paper in the paper tray and then press Go. If the problem is still
unsolved, the paper pick-up roller may be dirty. Clean the paper pick-up roller. See
Cleaning the paper pick-up roller on page 94.
 If there is paper in the paper tray, make sure it is straight. If the paper is curled,
straighten it before printing. Sometimes it is helpful to remove the paper, turn the
stack over and put it back in the paper tray.
 Reduce the amount of paper in the paper tray, and then try again.
 Make sure you use paper that meets Brother’s recommended paper
specifications. See Acceptable paper and other print media on page 3.
 Load the same size paper that you selected in the current driver setting.
NO TONER  Open the front cover, then install the toner cartridge.
PRINT OVERRUN  Press Go to print the remaining data in the machine memory. Cancel the print job
if you want to delete the remaining data in the machine memory. See Go button
on page 60.
 If this does not clear the error, reduce the complexity of your document or lower
the print resolution.
 (HL-2250DN / HL-2270DW / HL-2275DW only)
Change the following settings in the supplied Windows
®
driver and try again. The
best combination of these settings will vary depending on your document:
• Graphics 1
• TrueType mode
1
• Use Printer TrueType
®
Fonts
1
1 Choose the Basic tab, choose Manual in Print Settings, and then click the Manual Settings....
REPLACE DRUM  Replace the drum unit with a new one. See Replacing the drum unit on page 79
REPLACE TONER  See Replacing the toner cartridge on page 71.
Service call error  Check the LED indication to identify the error. See Service call indications
on page 58.
SIZE ERROR DX
1  Choose a paper size which is supported by the duplex tray. (See Type and size of
paper on page 4.)
TONER ENDED  Replace the toner cartridge with a new one. See Replacing the toner cartridge
on page 71
TONER LOW  Buy a new toner cartridge and have it ready for when the REPLACE TONER
status is indicated.
Error message Action