Brother MFC 9840CDW - Manual (Page 159)

Troubleshooting and routine maintenance
143
C
b
Use both hands to slowly pull out the
jammed paper.
c
Make sure the paper is below the
maximum paper mark. While pressing
the green paper-guide release lever,
slide the paper guides to fit the paper
size. Make sure that the guides are
firmly in the slots.
d
Put the paper tray firmly back in the
machine.
CAUTION
DO NOT take out the standard paper tray
while paper is feeding from a lower paper
tray as this will cause a paper jam.
Paper is jammed inside the machine
C
If the LCD shows Jam Inside, follow these
steps:
Jam Inside
a
Pull the paper tray completely out of the
machine.
b
Use both hands to slowly pull out the
jammed paper.