Error and maintenance messages – Brother DCP-8110DN User Manual
Page 63
 
Troubleshooting
53
B
Error and maintenance messages
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As with any sophisticated office product, errors may occur and consumable items may need to be 
replaced. If this happens, your machine identifies the error or required routine maintenance and 
shows the appropriate message. The most common error and maintenance messages are shown 
below.
You can correct most errors and perform routine maintenance by yourself. If you need more help, 
the Brother Solutions Center offers the latest FAQs and troubleshooting tips:
Visit us at
Error Message
Cause
Action
Access Denied
The function you want to use is 
restricted by Secure Function 
Lock 2.0.
Contact your administrator to check your 
Secure Function Lock Settings.
Access Error
The device is removed from 
the USB direct interface while 
the data is processing.
Press Stop/Exit. Reinsert the device and try to 
print with Direct Print.
Cartridge Error
Put the Toner
Cartridge back
in.
The toner cartridge is not 
installed correctly.
Pull out the drum unit and toner cartridge 
assembly, take out the toner cartridge, and put 
it back into the drum unit again. Put the drum 
unit and toner cartridge assembly back in the 
machine.
Cooling Down
Wait for a while
The temperature of the drum 
unit or toner cartridge is too 
hot. The machine will pause its 
current print job and go into 
cooling down mode. During the 
cooling down mode, you will 
hear the cooling fan running 
while the LCD shows Cooling 
Down
, and Wait for a
while
.
Make sure that you can hear the fan in the 
machine spinning and that the exhaust outlet is 
not blocked by something.
If the fan is spinning, remove any obstacles 
that surround the exhaust outlet, and then 
leave the machine turned on but do not use it 
for several minutes.
If the fan is not spinning, disconnect the 
machine from the power for several minutes, 
then reconnect it.
Cover is Open
The front cover is not 
completely closed.
Close the front cover of the machine.
The ADF cover is not 
completely closed.
Close the ADF cover of the machine.
The ADF is open while loading 
a document.
Close the ADF cover of the machine, then 
press Stop/Exit.
The fuser cover is not 
completely closed or paper 
was jammed in the back of the 
machine when you turned on 
the power.
Close the fuser cover of the machine.
Make sure paper is not jammed inside the 
back of the machine, and then close the 
fuser cover and press Start.
(See Paper is jammed at the back of the 
machine uu page 63.)