Canon VB-H710F User Manual

Installation guide, Check included items, Accessories

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Network Camera


Installation Guide


Thank you for purchasing Canon Network Camera VB-H710F/VB-M700F (hereafter referred to as

the camera). The camera is for indoor use only.

Be sure to read “Installation Guide” (this document) and “Operation Guide” (included in the Setup

CD-ROM) before use.

This “Installation Guide” explains the installation method of the camera. Be sure to read the

“Safety Precautions” section for correct use. After reading this Installation Guide, keep it in a

readily accessible location for future reference. The detailed procedures for using this camera

are explained in the “Operation Guide”. Read these guides carefully before using the camera to

ensure correct use.
* For the latest information (firmware and included software, user manuals, operating

environment, etc.), please check our website.


Request a professional installer for all camera installation work.

Never try to install the camera yourself. Doing so may result in

unforeseen accidents such as dropping the camera or electric shock.

Check Included Items

This product comes with the following items. If any item is missing, contact the dealer where you

purchased the product.

1. VB-H710F or VB-M700F

4. Installation Guide (This document)

2. Power connector

5. Warranty card

3. Setup CD-ROM

6. Notice


Accessories can be purchased separately as necessary.

Canon AC Adapter PA-V17/PA-V18

A dedicated AC adapter for this camera.

Symbols Indicating Safety Precautions

This Installation Guide uses the following marks to indicate important information the

user should know in order to use the product safely. Be sure to observe these items.


Inappropriate handling against the instruction accompanied by

this sign may result in death or serious injury. Be sure to observe

these warnings to ensure safety.


Inappropriate handling against the instruction accompanied

by this sign may result in injury. Be sure to observe these

precautions to ensure safety.


Inappropriate handling against the instruction accompanied by this sign

may result in property damage. Be sure to observe these precautions.


This symbol indicates important or restricted items. Be sure to

read this section.


Contains reference information for operation or additional


Safety Precautions

This section explains precautions that must be observed when using the camera. If they

are not observed, injury, death and/or property damage may occur. Read the following

information carefully and be sure to observe the precautions.

Installation Precautions


Do not install in the following places:

• Places in strong direct sunlight, near heat-generating objects, or subject to high


• Places near fire sources or flammable solvents (alcohol, thinner, fuel, etc.)
• Humid or dusty places
• Places subject to oily smoke or steam
• Places subject to sea air
• Confined or enclosed places

Fire or electric shock may result.


For installation or inspection of this camera, consult the dealer where you purchased

the product.

• This installation should be made by a qualified service person and should conform to

all local codes.

• When installing on a ceiling, make sure the surface is capable of withstanding the total

weight of the camera and mounting bracket and is sufficiently reinforced if necessary.

• Periodically check the parts and screws for rust and to see if they have loosened, in

order to prevent injuries and equipment damage due to falling items.

• Do not install in unstable places, places subject to significant vibration or impact, or

places subject to salt damage or corrosive gas, as this may result in malfunction.

Failure to do so may result in the camera falling or other accidents.

• Be careful not to trap your fingers during installation of the camera.

Injury may result.


• Do not install the camera on an unstable or inclined surface.

Malfunction may result.

• Take care not to damage wiring or pipes in the room.

Damage to peripheral items may result.

Precautions for Use


• If you discover defective conditions such as smoke, strange sounds, heat or strange

odors, immediately stop using the camera and contact your closest dealer.

Fire or electric shock may result from continued use of the product.

• Do not disassemble or modify the camera.
• Do not damage the connecting cable.
• Do not spill water or other liquid inside the camera, spray the camera with water, or

otherwise make it wet.

• Do not insert foreign objects into the camera.
• Do not use flammable sprays near the camera.
• Do not leave LAN cables, external power supplies or AC adapter (sold separately) power

connectors connected when the camera is not in use for long periods.

• Do not use flammable solvents such as alcohol, paint thinner or benzine when cleaning

the camera.

Fire or electric shock may result.

Write the serial number and MAC address of the camera (printed on the seal at the top of the
camera) in the field below before storing this Installation Guide in a safe location.

Serial number


MAC Address


© CANON INC. 2014

Printed in Taiwan


Main Specifications


Image Sensor

1/3 type CMOS (primary color filter)

Number of Effective Pixels

Approx. 2.1 million pixels

Approx. 1.3 million pixels

Scanning Method



3x optical (4x digital) zoom lens (electric drive)

3x optical zoom lens (electric drive)

Focal Length*


2.8 (W) – 8.4 mm (T)


F1.2 (W) – F2.0 (T)

Viewing Angle

Horizontal: 112.6° (W) – 36.7° (T)

Vertical: 60.8° (W) – 20.6° (T)

Horizontal: 102.5° (W) – 34.2° (T)

Vertical: 75.6° (W) – 25.6° (T)

Day/Night Switch


Min. Subject Illumination

Day Mode (color)

0.3 lux (F1.2, shutter speed 1/30 sec., when smart shade control is off,


0.02 lux (F1.2, shutter speed 1/2 sec., when smart shade control is off,


0.008 lux (F1.2, shutter speed 1/2 sec., when smart shade control is on,


0.25 lux (F1.2, Shutter Speed 1/30 sec., when Smart Shade Control is off)

0.07 lux (F1.2, Shutter Speed 1/8 sec., when Smart Shade Control is off)

0.018 lux (F1.2, Shutter Speed 1/8 sec., when Smart Shade Control is on)

Night Mode (monochrome)

0.015 lux (F1.2, shutter speed 1/30 sec., when smart shade control is off,


0.001 lux (F1.2, shutter speed 1/2 sec., when smart shade control is off,


0.0005 lux (F1.2, shutter speed 1/2 sec., when smart shade control is on,


0.008 lux (F1.2, Shutter Speed 1/30 sec., when Smart Shade Control is off)

0.002 lux (F1.2, Shutter Speed 1/8 sec., when Smart Shade Control is off)

0.001 lux (F1.2, Shutter Speed 1/8 sec., when Smart Shade Control is on)


One-shot AF/Manual/Fixed at infinity

Shooting Distance

Day Mode: 0.3 m (12 in.) – infinity

(from front of lens)

Night Mode: 1.0 m (3.3 ft.) – infinity

Shutter Speed

1, 1/2, 1/4, 1/8, 1/15, 1/30, 1/60, 1/100, 1/120, 1/250, 1/500, 1/1000, 1/2000,

1/4000, 1/8000, 1/10000*


, 1/16000*




Auto/Auto (Flickerless)/Auto (Shutter-priority AE)/Manual (Shutter Speed, Aperture,


White Balance

Auto/Light Source (Daylight Fluorescent/White Fluorescent/Warm Fluorescent/

Mercury Lamp/Sodium Lamp/Halogen Lamp)/Lock (One-shot WB)/Manual

Metering Mode


Exposure Compensation

9 levels

7 levels

Smart Shade Control

7 levels (increases the brightness of shaded subjects in a video)

AGC Limit

5 levels


Video Compression Method

JPEG, H.264

Video Size

JPEG: 1920 x 1080, 960 x 540, 480 x 270, 320 x 240

H.264: 1920 x 1080, 960 x 540, 480 x 270

JPEG: 1280 x 960, 640 x 480, 320 x 240, 160 x 120

H.264: 1280 x 960, 640 x 480, 320 x 240

Video Quality

JPEG, H.264: 5 levels

Frame Rate*


JPEG: 0.1 – 30 fps

H.264: 1/2/3/5/6/10/15/30 fps

H.264: 10/15/30 fps

Max. Frame Rate

1920 x 1080 (when streaming): 30 fps

1280 x 960 (when streaming): 30 fps

I-Frame Interval

0.5/1/1.5/2/3/4/5 sec.

Notes on Power Supply


• Only use the dedicated AC Adapter PA-V17/PA-V18 (sold separately) for AC power.
• Do not set any heavy objects on the power cable.
• Do not pull, forcibly bend, scratch, or modify the power cable.
• Do not cover or wrap the AC adapter (sold separately) with cloth or blankets.

Fire or electric shock may result.

Be sure to read the user manual for the PA-V17/PA-V18 (sold separately) before use.


• After turning off the power, wait for at least five seconds before turning the power on

again. If the power is turned on again too quickly, the camera may operate poorly.

External Dimensions






Notes on Privacy and Publicity Rights Regarding the Use of


When using the camera (for video or audio recording), it is the full responsibility of the user to

protect privacy and avoid any violation of publicity rights. For example, obtain consent to install

the camera in advance if specific buildings or rooms are to be monitored. Canon shall have no

liability whatsoever in this regard.

Legal Notice

In some cases, camera monitoring may be prohibited by law or regulation, the details of which

differ by country or region. Before using the camera, check the laws or regulations of the country

or region where the camera is used.


80 (3.15)

65 (2.56)

80 (3.15)

98 (3.86)

192 (7.56)

Unit: mm (in.)

Only for European Union and EEA (Norway, Iceland and Liechtenstein)

These symbols indicate that this product is not to be disposed of with your

household waste, according to the WEEE Directive (2012/19/EU), the Battery

Directive (2006/66/EC) and/or national legislation implementing those

If a chemical symbol is printed beneath the symbol shown above, in

accordance with the Battery Directive, this indicates that a heavy metal (Hg

= Mercury, Cd = Cadmium, Pb = Lead) is present in this battery or accumulator at a concentration

above an applicable threshold specified in the Battery Directive.
This product should be handed over to a designated collection point, e.g., on an authorized one-for-

one basis when you buy a new similar product or to an authorized collection site for recycling waste

electrical and electronic equipment (EEE) and batteries and accumulators. Improper handling of this

type of waste could have a possible impact on the environment and human health due to potentially

hazardous substances that are generally associated with EEE. Your cooperation in the correct

disposal of this product will contribute to the effective usage of natural resources.
For more information about the recycling of this product, please contact your local city office, waste

authority, approved scheme or your household waste disposal service or visit

com/weee, or


To reduce a risk of fire or electric shock, do not expose this product

to rain or moisture.

User Manuals

• Installation Guide (This document)

This guide provides notes on camera installation and explains the main camera


• Operation Guide (Included in the Setup CD-ROM)

This document explains the initial camera settings, Admin Tools settings, viewer operations

and troubleshooting, etc.

Symbols Indicating Camera Model

Camera specific functions will be listed using the icons below.

: VB-H710F

: VB-M700F

Simultaneous Client Access

Max. 30 Clients + 1 Admin Client

H.264: Max. 10 Clients

Camera Control

Administrator, Authorized user, Guest user (level of control varies depending on user)

Max. 50 user names and passwords registered for authorized users.

Access Control

User authority (user name and password), Host Access Restrictions (IPv4, IPv6)

Encrypted Communications

SSL/TLS, IPsec (Auto Key Exchange/Manual)


IPv4: TCP/IP, UDP, HTTP, FTP, SNMP (MIB2), SMTP (Client), DHCP (Client), DNS

(Client), ARP, ICMP, POP3, NTP, SMTP authentication, RTSP, WV-HTTP

(Canon proprietary), ONVIF

IPv6: TCP/IP, UDP, HTTP, FTP, SMTP (Client), DHCPv6 (Client)*


, DNS (Client),

ICMPv6, POP3, NTP, SMTP authentication, RTSP, WV-HTTP (Canon

proprietary), ONVIF



Audio Compression Method

G.711 μ-law (64 kbps)

Audio Communication Method

Full-duplex (two-way) Echo cancellation function compliant

Sound Transfer Protocol by Canon

Audio File Playback*


Available (audio files can be played back when an event is triggered by the

intelligent function or external device input.)

Privacy Mask

Number of registration: Max. 8 places, Number of mask colors: 1 (select from 9 colors)


Max. 20 positions (Preset Tour capable)

Intelligent Function


Detection Types: moving object detection, abandoned object detection,

removed object detection, camera tampering detection, and passing detection*


Detection Settings: Max. 15


Volume Detection

Event Trigger Type

External Device Input, Intelligent Function (Video), Intelligent Function (Volume),


Image Upload

FTP/HTTP/SMTP (e-mail)

Temporary storage memory in camera:

Max. approx. 5 MB

Max. approx. 4 MB

Frame Rate: Max. 10 fps

Event Notification

HTTP/SMTP (e-mail)

Image Cropping Function

Digital PTZ Cropping sizes: 640 x 360/512 x 288/

384 x 216/256 x 144/128 x 72

On-Screen Display


Daylight Saving Time




“ONVIF” is a trademark of ONVIF Inc.


Network Terminal*


LAN x 1 (RJ45, 100Base-TX (auto/full-duplex/half-duplex))

Audio Input Terminal

3.5 mm ( 0.14 in.) mini-jack connector (monaural)

(common for LINE IN & MIC IN) Switch LINE IN/MIC IN in the setting page.

LINE IN x 1 (connect to an amplifier microphone) or

MIC IN x 1 (connect to a microphone w/o amplifier)

Audio Output Terminal

3.5 mm ( 0.14 in.) mini-jack connector (monaural)


LINE OUT x 1 (connect to an amplifier speaker)

External device I/O Terminal

Input x 2, Output x 2

Memory Card

SD Memory Card, SDHC Memory Card, SDXC Memory Card*




Max. approx. 32 GB

Frame Rate: Max. 1 fps


Operating Environment

Temperature: -10°C – +50°C (+14°F – +122°F), Humidity: 5% – 85% (without


Power Supply

PoE: PoE power supply via LAN connector (IEEE802.3af compliant)

AC Adapter: PA-V17/PA-V18 (100 – 240 V AC) (sold separately)

External power source: 24 V AC/12 V DC

Power Consumption

When using PoE:

Max. approx. 6.9 W

Max. approx. 5.9 W

When using AC Adapter PA-V17:

Max. approx. 8.5 W (100 V AC)

Max. approx. 8.7 W (240 V AC)

Max. approx. 6.9 W (100 V AC)

Max. approx. 6.8 W (240 V AC)

When using AC Adapter PA-V18:

Max. approx. 7.5 W (100 V AC)

Max. approx. 7.8 W (240 V AC)

Max. approx. 6.8 W (100 V AC)

Max. approx. 7.0 W (240 V AC)

When using DC:

Max. approx. 7.0 W

Max. approx. 5.7 W

When using AC:

Max. approx. 6.5 W

Max. approx. 5.4 W


(H x W x D) 65 x 80 x 192 mm (2.56 x 3.15 x 7.56 in.)


Approx. 670 g (1.48 lb.) (camera only)

Approx. 700 g (1.55 lb.) (camera only)

*1 (W): maximum wide angle, (T): maximum telephoto

*2 The frame rate may be reduced due to Viewer PC’s specs, the number of clients accessing at the same time,

network loads, image quality setting, type or movement of the subject or other reasons.

*3 A third-party amplifier speaker is necessary.

*4 VB-H710F specific function

*5 Use a category 5 or better LAN cable, 100 m (328 ft.) or less in length.

30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan
Bovenkerkerweg 59, 1185 XB Amstelveen, The Netherlands

The contents of this guide are subject to change without any prior notice.

This manual is related to the following products: