Document Outline

• Cover
• Preface
  • Safety Precautions
    • Safety Precautions
    • Legal Notices
  • Manuals for this printer
    • Manuals for this printer
    • Viewing the User Manual
    • About This User Manual
• Handling Paper
  • Handling rolls
    • Attaching the Roll Holder to Rolls
    • Loading Rolls in the Printer
    • Removing the Roll from the Printer
  • Handling sheets
    • Loading Sheets in the Printer
    • Removing Sheets
• Maintenance and Consumables
  • Ink Tanks
    • Ink Tanks
    • Replacing Ink Tanks
  • Printheads
    • Printhead
    • Replacing the Printhead
  • Maintenance Cartridge
    • Maintenance Cartridge
    • Replacing the Maintenance Cartridge
  • Cleaning the Printer
    • Cleaning Inside the Top Cover
    • Cleaning the Printhead
• Printer Parts
  • Operations and Display Screen
    • Control Panel
    • Menu Operations
    • Menu Structure
  • Printer parts
    • Front
    • Side
    • Top Cover (Inside)
    • Roll Cover (Inside)
    • Carriage
    • Ink Tank Cover (Inside)
• Printer Relocation
  • Preparing to Transfer the Printer
    • Preparing to Transfer the Printer
    • Reinstalling the Printer
• Software Installation
  • Installing the Printer Driver (Windows)
    • Installing the Software (Windows)
  • Installing the Printer Driver (Mac OS X)
    • Installing the Software (Mac OS X)
  • Convenient Printer Driver Features
    • Print Preview
    • Rotate Page 90 degrees (Converse Paper)
    • Borderless Printing
    • Large-Format Printing
    • Enlarged/Reduced Printing
• Adjustments for Better Print Quality
  • Adjusting the Printhead
    • Automatic Adjustment to Straighten Lines and Colors (Head Posi. Adj.)
  • Adjusting the feed amount
    • Selecting a Feed Amount Adjustment Method (Feed Priority)
    • Adjusting Line Length (Adjust Length)
• Troubleshooting
  • Problems Regarding Paper
    • Clearing Jammed Paper (Paper Feed Slot)
    • Clearing Jammed Roll Paper
    • Clearing a Jammed Sheet
    • Roll paper cannot be inserted into the paper feed slot
    • Cannot load sheets
    • Paper is not cut neatly
    • Paper is not cut
    • Depression on the leading edge is left
    • The size of clear film cannot be detected
    • Roll Paper is Continuously Ejected
  • Printing does not start
    • The Data lamp on the Control Panel does not light up
    • The printer does not respond even if print jobs are sent
    • Ink Filling.. is displayed
    • The display screen indicates Agitating
  • The printer stops during a print job
    • An error message is shown on the Display Screen
    • The printer ejects blank, unprinted paper
  • Problems with the printing quality
    • Printing is faint
    • Paper rubs against the Printhead
    • The edges of the paper are dirty
    • The surface of the paper is dirty
    • The back side of the paper is dirty
    • Printed colors are inaccurate
    • Banding in different colors occurs
    • Colors in printed images are uneven
    • Image edges are blurred or white banding occurs
    • The contrast becomes uneven during printing
    • The length of printed images is inaccurate in the feeding direction
    • Images are printed crooked
    • Documents are printed in monochrome
    • Line thickness is not uniform
    • Lines are misaligned
  • Cannot print over a network
    • Cannot connect the printer to the network
    • Cannot print over a TCP/IP network
    • Cannot print over a NetWare network
    • Cannot print over AppleTalk or Bonjour networks
  • Installation problems
    • The computer does not recognize the printer
    • Removing Installed Printer Drivers
  • HP-GL/2 problems
    • With HP-GL/2, printing is misaligned
    • Lines or images are missing in printed HP-GL/2 jobs.
    • Lines are printed too thick or thin in HP-GL/2 print jobs
    • HP-GL/2 jobs are printed in monochrome (or color)
    • Printed colors of lines are inaccurate during HP-GL/2 printing
    • HP-GL/2 jobs are printed 6 mm larger than specified
    • HP-GL/2 jobs are printed at maximum size, even if a standard size is specified
    • HP-GL/2 printing takes a long time
    • The printer stops when printing a HP-GL/2 job (the carriage stops moving)
  • Other problems
    • The printer does not go on
    • The printer takes time to start up
    • If the Printer Makes a Strange Sound
    • Messages advising to check the maintenance cartridge are not cleared
    • The printer consumes a lot of ink
    • Ink Level Detection
• Error Message
  • Messages regarding paper
    • MediaType Mismatch
    • The paper is too small.
    • The paper is too small.
    • PaprWidth Mismatch
    • Paper size not detected.
    • Insufficient paper for job
    • This paper cannot be used.
    • Roll printing is selected.
    • Roll printing is selected, but sheets are loaded.
    • The roll is empty.
    • Sheet printing is selected.
    • Regular printing is selected, but a roll is loaded.
    • Paper jam
    • Paper is crooked.
    • Paper not aligned with right guide.
    • Cannot detect papr
    • Paper cutting failed.
    • End of paper feed.
    • Rel lever is in wrong position.
    • Borderless printng not possible.
    • Paper position not suitable for borderless printing.
    • Roll paper is not securely in contact with roll holder.
  • Messages regarding ink
    • Ink insufficient.
    • No ink left.
    • Remaining level of the ink cannot be correctly detected.
    • Unable to detect ink level correctly.
    • Close Ink Tank Cover
    • Ink tank is empty.
    • Not much ink is left.
    • No ink tank loaded.
    • Wrong ink tank.
    • Do not pull out ink tank.
  • Messages regarding printing or adjustment
    • Cannot adjust paper feed.
    • Check printed document.
  • Messages regarding printheads
    • Cannot adjust printhead.
    • Wrong printhead.
    • Printhead error
    • No printhead
    • Execute printhead cleaning.
  • Messages regarding the maintenance cartridge
    • Insert the maintenance cartridge.
    • Wrong maintenance cartridge.
    • Maint. cart. The level is low
    • No Maintenance Cartridge capacity.
    • Maintenance cartridge full.
    • Maintenance cartridge problem.
  • Messages regarding the hard disk
    • Hard disk error.
    • File read error.
    • The mail box is full.
    • Mail box full. Now printing without saving data.
    • Mail box nearly full.
    • Maximum jobs stored.
    • Too many jobs for mail box.
  • Messages regarding HP-GL/2
    • This type of paper is not compatible with HP-GL/2.
    • GL2: Wxxxx The memory is full. (xxxx is 0501, 0903, or 0904)
    • GL2: W0502 The parameter is out of range.
    • GL2: W0504 This command is not supported.
  • Other Messages
    • GARO Wxxxx (x represents a number)
    • ERROR Exxx-xxxx (x represents a letter or number)
    • Hardware error. xxxxxxxx-xxxx (x represents a letter or number)
    • Top cover is open.
    • Prepare for parts replacement.
    • Parts replacement time has passed.
    • Unknown file.
    • Multi-sensor error
    • Error in cutter position.
  • Error Messages
• Index