Solutions to common problems – Electrolux EW28BS85KS User Manual

Page 36

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36

Solutions to Common Problems

Ice Dispenser

Concern

Potential Cause

Common Solution

Dispenser will not

dispense ice.

• Water supply is not connected.

• Ice storage bin is empty.

• Household water line valve is not open.

• Fresh Food door is not closed.

• Ice dispensing paddle has been held in for

more than four to five minutes.

• Connect water supply (see Connecting The Water

Supply section).

• Ensure ice maker is turned on. When the first supply

of ice is dropped into the bin, the dispenser should

operate.

• Open household water line valve. Allow sufficient time

for the ice to be made. When ice is made, the dispenser

should operate.

• Ensure Fresh Food door is closed. (See Problem

Section, Opening/Closing of Doors/Drawers)

• Motor is overloaded. Motor overload protector will

reset in approximately three minutes. Ice can then be

dispensed.

Ice dispenser is jammed.

• Ice has melted and frozen around auger due

to infrequent use, temperature fluctuations,

and/or power outages.

• Ice cubes are frozen together.

• Ice cubes are smaller than normal.

• Remove ice bin, thaw, and empty the contents. Clean

bin, wipe dry, and replace in proper position. When new

ice is made, dispenser should operate.

• Use the dispenser often so that cubes do not freeze

together.

• The ice & water filter cartridge could be clogged.

Replace the filter cartridge. Dispensing system operates

best at 30-100 psi water pressure. Well water pressures

should fall within this range.

Light Is Not On

Concern

Potential Cause

Common Solution

Light is not on.

• Light bulb is burned out or LED light is

damaged.

• No electric current is reaching refrigerator.

• Control system has disabled lights because

one or both doors were left open too long.

• See Replacing Light Bulbs or LED lights in Care and

Cleaning section.

• See Problem section, Running Your Refrigerator.

• Close and reopen door(s) to enable lights.

Odors In Refrigerator

Concern

Potential Cause

Common Solution

Interior is dirty.

Odors.

• Interior needs to be cleaned.

• Food with strong odors is stored in

refrigerator.

• See Care & Cleaning Tips.

• Cover food tightly. Turn on air filtration system. Air filter

may need to be changed more frequently if foods with

strong odors are routinely stored in refrigerator.

Opening/Closing Of Doors/Drawers

Concern

Potential Cause

Common Solution

Door(s) will not close.

• Refrigerator is not level. It rocks on the floor

when moved slightly.

• Ensure floor is level and solid, and can adequately

support the refrigerator. Contact a carpenter to correct a

sagging or sloping floor.

Drawers are difficult to

move.

• Food is touching shelf on top of drawer.

• Drawer is overloaded

• Keep less food in drawer.

• Remove or redistribute food.

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