Troubleshooting – Electrolux EL8905A User Manual

Page 12

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PROBLEM

POSSIBLE CAUSES

SOLUTION

Motor will not start or suddenly stops

Unit not connected to power source

• Push plug securely into outlet
• Try another outlet or check circuit breaker
• Check plug and cord for damage

Switch not turned on

• Press power switch to ‘carpet’ or ‘bare floor’ setting

Themal cut-off has operated

• Correct the cause of motor overheating. See thermal cut-off information

No suction. Vacuum cleaner does not pick

up lint or dirt

Blockage in air path

• Remove any obstructions that restrict airflow through hose and/or valve

clean out areas #1, #2, and #3

Dust cup full

• Empty dust cup

Dust Cup Filter clogged

• Remove and clean filter.

Fine dust can block the airflow through the filter and reduce suction even

if dust cup does not look full

Hepa Filter clogged

• Remove and clean filter

Dust Cup Filter not in place

• Filter must be in filter frame for correct performance
• Make sure filter frame is installed properly in filter cover for dust cup as-

sembly to fit back into place

Switch not on proper setting

• Use ‘carpet’ setting for carpetted floors
• Use ‘hard floor’ setting for hard-surfaced floors and when using acces-

sories

* Turbo nozzle clogged (selected models only)

• Remove and clean debris from turbo nozzle

Dust cup will not lock into vacuum cleaner

Dust Cup Filter not in place

• Locate dust cup filter and insert into dust cup

Quick Release handle will not lock into

vacuum cleaner

Telescopic wand is extended

• Place end of wand into opening at back of vacuum and align ribs into

grooves

Brush roll will not turn

Object caught in brush roll

• Remove the obstruction (such as carpet fringe, string or sock ). Note:

brush roll overload protector will reset only when vacuum is unplugged

• Use ‘hard floor’ setting when vacuuming fringe of rugs
• Check brush roll for threads and debris. Clean if needed

Brush roll not positioned properly

• Make sure both ends of brush roll are free of debris and secured properly

so roll can rotate freely

Red “check brush roll” indicator light is on

Brush roll not operating properly

Note: ”Check brush roll” indicator light turns

on when brush roll is not turning. Brush roll

motor will shut off to prevent damage to

motor..

• Turn the unit off and unplug it, examine brushroll and clear obstruction,

then plug it back in and press ON

Red ”check filter” indicator light is on

Dust cup filter has become dirty or clogged

• Remove and clean dust cup filter

Hard to push vacuum

Too much suction for high pile rug/carpet

• With unit on and in carpet cleaning mode, press Hi/Lo Carpet button

Brushroll Clean™ will not work when pedal

is engaged

If used for more than 20 seconds consecutively or

concurrently within a short period, ShearClean will

need approximately 1 minute to reset

• Do not use Brushroll Clean™ for approximately one minute. Feature

should then return to normal function

Brushroll will not turn

Using brushroll clean pedal on high pile rug/carpet

• Turn the unit off and unplug. Then plug it back in and turn on. Use Brush-

roll Clean on bare floor.

TROUBLESHOOTING

For your safety, turn vacuum cleaner off and unplug power cord before

attempting to resolve problems.

Note: Any servicing of the vacuum other than described in this manual shall only be performed by an authorized service representative.

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