Using safe mode and hard reset – LG LGP930 User Manual

Page 9

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9

When you can’t recall your Unlock
Pattern, PIN, or Password:

If you logged into a Google account on
the phone and failed to use the correct
pattern 5 times, tap Forgot pattern? You
will be required to sign in with your Google
account and prompted to create a new
unlock pattern.

If you have set a backup PIN, you can
unlock the screen with keying in the backup
PIN.
If you haven’t created a Google account
on the phone or you forgot your PIN or
Password, you need to perform a hard
reset. Or, you can unlock the phone with the
Backup pin.

n

Caution

If you perform a hard reset, all user
applications and user data will be deleted.
Please remember to back up any important
data before performing a hard reset.

1

Turn the power off.

2

Press and hold the following keys at the
same time for 8 seconds: Down Volume
Key

+ Power/Lock Key

3

Release the keys when the FACTORY HARD
RESET screen appears.

4

Read the warning and press the Power/
Lock Key

to confirm. Press any other

key to cancel.

5

Press the Power/Lock Key

to

confirm once more or press any other key
to cancel.

6

Your device will perform a hard reset.

5. Using Safe Mode and Hard

Reset

Using Safe mode
To recover your phone when malfunctioning.

1

Turn off your phone and reboot. When
you see the booting animation (Rethink
Possible

SM

) press and hold the Menu/

Search Key

. Your main screen will

then be displayed with the words "Safe
mode" in lower left corner.

2

From the Home screen, tap the Menu/
Search Key

and tap App settings.

3

Tap one of the available tabs at the top of
the screen and select the application you
wish to uninstall.

Important notice

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