LG AN-WF500 - Manual (Page 67)

AUSTRALIA & NEW ZEALAND 67 AUSTRALIA & NEW ZEALAND
AUSTRALIA & NEW zEALAND
For warranty service, please keep this warranty certificate and your receipt to validate proof of purchase.
TELEVISION ACCESSORIES
MANUFACTURER’S WARRANTY
Subject to the terms below, LG Electronics Australia Pty Ltd (LG) will, for one (1) year from date
of purchase, authorise a free of charge repair or replacement (at LG’s discretion) of your LG
television accessory if, in LG’s opinion, it needs repair because of a manufacturing or materials
defect appearing and notified to LG in accordance with this warranty, within such period.
This LG manufacturer’s warranty only applies to service within Australia and New Zealand to
units purchased within Australia and New Zealand. This warranty is not transferable and applies
to the original purchaser only. No LG employee, product retailer or Authorised Service Centre
has authority to vary the terms of this warranty. Goods presented for repair may be replaced
by refurbished goods of the same type rather than being repaired. Refurbished parts may be
used to repair the goods.
PLACE OF SERVICE
Repairs under the terms of this warranty will be conducted at an LG Authorised Service Centre.
Transportation costs to and from the Service Centre are not covered by this Warranty. Service
Centers are open during normal business hours, Monday to Friday. LG’s Authorised Service
Centre may charge an additional fee for service outside these hours.
WhAT ThIS WARRANTy DOES NOT COVER
This LG manufacturer’s warranty does not cover:
• Maintenance, repair or replacement of parts or consumables due to normal wear and tear.
• Repair of cosmetic or physical damage.
• Accident, neglect, misuse or Act of God.
• Alterations or repairs made by someone other than an LG Authorised Service Centre.
• Unauthorised modifications or other acts, including spills of food or liquid or water (liquid
ingression), or external interference which is not a manufacturing or material fault.
• Use of the product beyond its intended purpose or in manner that does not comply with
the user instructions.
• Damage or defects caused by use of or in connection with accessories, software and/or
services not manufactured, supplied or authorised by LG.
OThER RIGhTS
The benefits given by this LG manufacturer’s warranty are additional to other rights and remedies
that you may have under law.
Australian customers: Our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund for a major failure and
for compensation for any other reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure
does not amount to a major failure.
hOW TO CLAIM
To make a claim against this manufacturer’s warranty,
you must contact LG within one (1) year of purchase on:
By telephone
Australia
1300 LG CARE (1300 542 273) 7 Days, 7am-7pm
New Zealand
0800 LG CARE (0800 542 273) 7 Days, 9am-9pm
By post (Australia Only):
Warranty Claims
LG Electronics Australia
PO Box 212
Horsley Park NSW 2175
When contacting LG for assistance please provide your name and address, model number,
serial number, date of purchase, and a complete description of the problem. This information will
help LG provide fast assistance.
LG Electronics Australia Pty Ltd (ABN 98 064 531 264)
2 Wonderland Drive, Eastern Creek NSW 2766
Australia