Troubleshooting – LG LG870 User Manual

Page 77

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77

Troubleshooting

Category

Sub-Category

Question

Answer

Phone
Function

Unlock Pattern

What should I do if
I forgot the Unlock
Pattern and I didn’t
create a Google
Account on the
phone?

Without entering the Unlock Pattern, you
will not be able to access your phone.

Caution: If you perform a factory reset,
all user applications and user data will be
deleted. Please remember to back up any
important data before performing a factory
reset.

How to perform a factory reset:

1.Turn the phone off.

2. At the same time press and hold Volume

Down Key

+ Power/Lock Key

.

3. Release the keys when the Android

Recovery screen appears.

4. Read the message and press the Power/

Lock Key

to enter the Android

Recovery mode.

5.Press any other key to cancel.

6. Press the Volume Down Key

to

scroll to wipe data/factory reset and
press the Home Key

.

7. Press the Volume Down Key

to

scroll to Yes -- delete all user data and
press the Home Key

.

8. Your device will perform a hard reset.

9. Make sure reboot system now is

highlighted and press the Home Key

to reboot your phone.

Phone
Function

Unlock Pattern

How do I create
the Unlock Pattern?

1. On the Home screen, touch the Menu

Key

.

2.Touch Lock screen settings.

3.Touch Select screen lock.

4. Touch Pattern. The first time you do this,

a short tutorial about creating an unlock
pattern appears.

5. Set up by drawing your pattern once >

Continue > draw again > Confirm.

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