Troubleshooting, External control device setup – LG 60PM6700 User Manual
Page 37
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ENG
ENGLISH
TROUBLESHOOTING / EXTERNAL CONTROL DEVICE SETUP
TROUBLESHOOTING
General
Problem
Solution
Cannot control the TV with the
remote control.
y
y
Check the remote control sensor on the product and try again.
y
y
Check if there is any obstacle between the product and the remote control.
y
y
Check if the batteries are still working and properly installed ( to , to ).
No image display and no sound is
produced.
y
y
Check if the product is turned on.
y
y
Check if the power cord is connected to a wall outlet.
y
y
Check if there is a problem in the wall outlet by connecting other products.
The TV turns off suddenly.
y
y
Check the power control settings. The power supply may be interrupted.
y
y
Check if the Auto sleep feature is activated in the Time settings.
y
y
If there is no signal while the TV is on, the TV will turn off automatically after
15 minutes of inactivity.
When connecting to the PC (RGB/
HDMI DVI) ‘No Signal’ or ‘Invalid
Format’ is displayed.
y
y
Turn the TV off/on.
y
y
Reconnect the RGB/HDMI cable.
y
y
Restart the PC with the TV on.
EXTERNAL CONTROL dEVICE SETUP
To obtain the external control device setup information, please visit www.lg.com.