Troubleshooting, Check the following before calling for service – LG 24M35H-B User Manual
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ENG
ENGLISH
TROUBLESHOOTING
TROUBLESHOOTING
Check the following before calling for service.
No	image	appears
Is	the	power	cord	of	the	display	
connected?
y
Check	and	see	if	the	power	cord	is	connected	properly	to	the	power	
outlet.
Is the power indicator light on?
y
Press the Power button.
Is the power on and the power
indicator White?
y
Adjust the brightness and the contrast.
Is the power indicator flickering?
y
If	the	display	is	in	power	saving	mode,	try	moving	the	mouse	or	
pressing	any	key	on	the	keyboard	to	bring	up	the	screen.
y
Try to turn on the PC.
Do you see an "OUT OF RANGE"
message on the screen?
y
This	message	appears	when	the	signal	from	the	PC	(video	card)	is	
out	of	horizontal	or	vertical	frequency	range	of	the	display.	See	the	
'Specifications'	section	of	this	manual	and	configure	your	display	
again.
Do you see a "NO SIGNAL"
message on the screen?
y
When	the	monitor	is	on	"No-Signal"	in	5	minutes,	the	monitor	goes	to	
DPM	mode.
Do	you	see	a	"OSD	LOCKED"	message	on	the	screen?
Do	you	see	“OSD	LOCKED”	when	
you push MENU button?
y
You	can	secure	the	current	control	settings,	so	that	they	cannot	be	
inadvertently	changed.	You	can	unlock	the	OSD	controls	at	any	time	
by	pushing	the	MENU	button	for	several	seconds:	the	message	“OSD	
UNLOCKED”	will	appear.
Display	image	is	incorrect
Display	Position	is	incorrect.
y
Press the
AUTO button to automatically adjust your display image to
the ideal setting.
On the screen background, vertical
bars or stripes are visible.
y
Press the
AUTO button to automatically adjust your display image to
the ideal setting.
Any horizontal noise appearing in
any image or characters are not
clearly portrayed.
y
Press the
AUTO button to automatically adjust your display image to
the ideal setting.
y
Check
Control Panel ► Display ► Settings and adjust the display
to	the	recommended	resolution	or	adjust	the	display	image	to	the	ideal	
setting.	Set	the	color	setting	higher	than	24	bits		(true	color).