LG DH16NS10 - Manual (Page 5)

Troubleshooting
Before Requesting Service
Before calling for service, check this list.
• The drive doesn’t have power.
• Is the power supply cable from the host
computer plugged in?
• Is the Power Connector to the drive
securely attached?
• The system doesn’t start.
• Are the power and SATA cables to the
PC correctly connected?
• Is the total length of the SATA cable 20
inches or less?
• Is each connector completely attached?
Other connections may have been
knocked lose while installing the drive.
• Cannot Read discs.
• Does the CD or DVD disc have dirt or
scratches?
• Is the disc loaded in the drive with the
read/write surface facing the right
direction? (label up)
• Is the drive installed in the correct
orientation?
• Was the drive or disc moved from a low
temperature environment to a high
temperature environment? (There is a
possibility of condensation on the lens in
the drive or on the surface of the disc.)
When you call for service, be prepared to give
as much information as possible of your
system, environment, and the specific problem.
(What happened? When? How long? What was
going on? Were there any error messages
displayed? etc.)
Please Note: Since this product supports
Region Playback Control Phase II, a certain
MPEG decoder card or Software without
regional code setting may cause this drive not
to read DVD-ROM discs.
This DVD-ROM Drive enables you to change
the regional code up to 5 times.
Important Precautions
Follow these precautions when handling the
drive or discs.
Precautions
• Please take notice that the manufacturer of
this equipment does not offer any warranty
against data loss due to inappropriate
installation or handling or direct or indirect
damages.
• Please take notice that the manufacturer will
bear no responsibility for direct or indirect
damages caused by the use of this product
or its malfunction.
• Please take notice that the manufacturer will
bear no responsibility for damage to data
caused by this product.
Installation
• Avoid placing the drive in a location subject to:
- high humidity
- high temperature
- excessive dust
- mechanical vibration
- direct sunlight
We recommend using the drive in a horizontal
or vertical position. Do not install the drive at an
angle.
Operation
• Don’t move the drive suddenly from a cold
place to a warm one or raise the room
temperature suddenly. Condensation may
occur, causing abnormal operation.
• Make sure to remove the disc before moving
the drive. The disc may be damaged,
causing data loss.
• Be careful to prevent foreign objects, such as
liquids or metal, from entering the drive. In
case a foreign object enters the drive, please
consult the dealer where the drive was
purchased.
• Don’t interrupt the electric power while the
drive is operating.
English