LG LAP240 - Manual (Page 20)

3 Troubleshooting
Troubleshooting 20
Trouble
shoo
ting
3
Troubleshooting
PROBLEM CAUSE & CORRECTION
No Power
y The power cord is unplugged.
Plug in the power cord.
y Check the condition by operating other electronic devices.
No sound
y Incorrect input source is selected.
Check the input source and select the correct input source.
y The mute function is activated.
Press i or adjust the volume level to cancel the mute function.
y When you are using connection with a external device (set top box, Bluetooth
device etc.), adjust volume level of the device.
The remote control
does not work
properly.
y The remote control is too far from the unit.
Operate the remote control within about 7 m.
y There is an obstacle in the path of the remote control and the unit.
Remove the obstacle.
y The battery in the remote control is exhausted.
Replace the battery with new one.
The AUTO POWER
on/off function does
not work.
y Check connection of the external device such as TV, DVD/Blu-Ray player or
Bluetooth device.
y Depending on the connected device, this function may not operate.
y Check the status of AUTO POWER ON/OFF switch on the rear panel of the unit.
LG Sound Sync does
not work.
y Check whether your LG TV supports LG Sound Sync.
y Check connection of LG Sound Sync (Optical or wireless).
y Check sound setting of your TV and this unit.
When you feel the
output sound of the
unit is low.
Check the details below and adjust the unit according to them.
y With the unit connected with TV, change the AUDIO DIGITAL OUT setting on TV
Setup Menu from [PCM] to [AUTO] or [BITSTREAM].
y With the unit connected with Player, change the AUDIO DIGITAL OUT setting on
Player Setup Menu from [PCM] to [PRIMARY PASS-THROUGH] or [BITSTREAM].
y Change Audio DRC setting on Player setup menu to [OFF] state.
There is a noise on
the periphery of the
unit.
Depending on the type of the furniture where the unit is placed, you might hear a
slight noise from the furniture due to the dual subwoofers built within the product.
y Check the supporting furniture whether it is sufficiently firm and horizontal.
y However, if you still hear a noise, place a tablecloth between the unit and the
surface.
LAP240-NB.DUSALLK.indd 20 2014-03-04 9:18:31