Display image is incorrect, The audio function is not working, Troubleshooting – LG W2363D-PF User Manual

Page 22

Advertising
background image

21

Display image is incorrect

Do you see an "Unrecognized monitor, Plug&Play (VESA DDC)
monitor found" message?

The Audio function is not working

IMPORTANT

Check Control Panel --> Display --> Settings and see if the frequency or the resolution were
changed. If yes, readjust the video card to the recommend resolution.

If the recommended resolution (optimal resolution) is not selected, letters may be blurred and the
screen may be dimmed, truncated or biased. Make sure to select the recommend resolution.

The setting method can differ by computer and O/S (Operation System), and resolution mentioned

above may not be supported by the video card performance. In this case, please ask to the
computer or the video card manufacturer.

Troubleshooting

The screen color is

mono or abnormal.

The screen blinks.

• Check if the signal cable is properly connected

and use a screwdriver to fasten if necessary.

• Make sure the video card is properly inserted in

the slot.

• Set the color setting higher than 24 bits (true

color) at Control Panel - Settings.

• Check if the screen is set to interlace mode and

if yes, change it to the recommend resolution.

Have you installed the

display driver?

• Be sure to install the display driver from the

display driver CD (or diskette) that comes with
your display. Or, you can also download the
driver from our web site: http://www.lg.com.

• Make sure to check if the video card supports

Plug&Play function.

Picture OK & No sound.

• Check whether volume is "0".
• Check whether the cable is correctly connected.

(DVI-D cable, HDMI cable, Headphone cable,

Audio cable)

• Check sound format. Not supply to compressed

sound format.

Advertising
This manual is related to the following products: