Troubleshooting – LG DVT812 User Manual

Page 13

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13

ENGLISH

Troubleshooting

Check the following guide for the possible cause of a problem before contacting service.

Symptom

No power.

The power is on, but
the DVD/CD Receiver
does not work.

No picture.

There is no sound or
only a very low-level
sound is heard.

The playback picture is poor.

The DVD/CD Receiver
does not start playback.

Loud hum or noise is
heard.

Radio stations cannot
be tuned in.

The remote control
does not work properly.

The front panel display
is too dim.

Cause

• The power cord is disconnected.

• No disc is inserted.

• The TV is not set to receive DVD signal

output.

• The video cable is not connected

securely.

• The connected TV power is turned off.
• The equipment connected with the

audio cable is not set to receive DVD

signal output.

• The audio cables are not connected

securely.

• The power of the equipment connected

with the audio cable is turned off.

• The audio connecting cable is damaged.

• The disc is dirty.

• No disc is inserted.

• An unplayable disc is inserted.

• The disc is placed upside down.

• The disc is not placed within the guide.

• The disc is dirty.
• A menu is on the TV screen.

• The Rating level is set.

• The disc is dirty.
• The speakers and components are

connected poorly.

• The DVD/CD Receiver is located too

close to the TV.

• The antenna is positioned or connected

poorly.

• The signal strength of the stations is too

weak (when tuning in with automatic

tuning).

• No stations have been preset or preset

stations have been cleared (when

tuning by scanning preset stations).

• The remote control is not pointed at the

remote sensor of the DVD/CD Receiver.

• The remote control is too far from the

DVD/CD Receiver.

• There is an obstacle in the path of the

remote control and the DVD/CD

Receiver.

• The batteries in the remote control are

flat.

• Nothing is displayed on the front panel

display.

Correction

• Plug the power cord securely into the

wall outlet.

• Insert a disc. (Check that the DVD or,

audio CD indicator in the DVD display

is lit.)

• Select the appropriate video input

mode on the TV so the picture from

the DVD/CD Receiver appears on the

TV screen.

• Connect the video cable into the

jacks securely.

• Turn on the TV.
• Select the correct input mode of the

audio receiver so you can hear the

sound from the DVD/CD Receiver.

• Connect the audio cable into the

jacks securely.

• Turn on the equipment connected

with the audio cable.

• Replace it with new one.

• Clean the disc.

• Insert a disc. (Check that the DVD, or

audio CD indicator in the DVD display

is lit.)

• Insert a playable disc. (Check the

disc type, colour system and Regional

code.)

• Place the disc with the playback side

down.

• Place the disc on the disc tray

correctly inside the guide.

• Clean the disc.
• Press the SETUP button to turn off

the menu screen.

• Cancel the Rating function or change

the rating level.

• Clean the disc.
• Connect the speakers and

components securely.

• Move your TV away from the audio

components.

• Connect the antenna securely.
• Adjust the antennas and connect an

external antenna if necessary.

• Tune in the station manually.

• Preset the stations (page 10).

• Point the remote control at the remote

sensor of the DVD/CD Receiver.

• Use the remote control within about

23 ft (7 m).

• Remove the obstacle.

• Replace the batteries with new ones.

• Press SLEEP(Dimmer) on the remote

control.

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