Before calling for service – LG WM0742HWA User Manual

Page 33

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T RO U B L E S H O OT I N G

BEFORE CALLING FOR SERVICE

(cont.)

Problem

Possible Causes

Solutions

The display shows:

• Load is too small.
• Load is out of balance.
• The washer has an imbalance

detection and correction

system. If individual heavy

articles are loaded (bath

mat, bath robe, etc.) and the

imbalance is too great, the

washer will make several

attempts to restart the spin

cycle. If an imbalance is still

detected, the washer will stop

and the error code will be

displayed.

• Add 1 or 2 similar items to help balance the load.
• Rearrange items to help balance the load.

• Control error.

• Unplug the washer and call for service.

The display shows:

• Water level is too high due to

a faulty water valve.

• Close the water taps, unplug the washer, and call

for service.

The display shows:

• The water level sensor is not

working correctly.

• Close the water taps, unplug the washer, and call

for service.

The display shows:

• Thermal overload protection

circuit in the motor has been

tripped.

• Allow the washer to stand for 30 minutes to allow the

motor to cool; then restart the cycle. If the LE error

code still appears, unplug the washer and call

for service.

The display shows:

• A power failure has occurred.

• Restart the cycle.

The display shows:

Wrinkling

• Washer not unloaded

promptly.

• Washer overloaded.

• Hot and cold water inlet

hoses are reversed.

• Always remove items from the washer as soon as

the cycle is complete.

• The washer can be fully loaded but the drum should

not be tightly packed, and the door should close

easily.

• Hot water rinse can set wrinkles in garments. Check

the inlet hose connections.



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