Troubleshooting network problems – LG 24MT35S User Manual

Page 6

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ENGLISH

4

1 Press the

SMART

REC

button to access the Smart

Home menu. Select

Settings and press

Wheel(OK).

Settings

More

More

Settings

2 Select the

NETWORKNetwork Status menu.

Network Connection
Network Status
Soft AP
Wi-Fi Direct

NETWORK

Miracast

TM

/ Intel's WiDi

My TV Name : **

Follow the instructions below that correlate to your

network status.

Check the TV or the router.

Network Status

TV Gateway DNS Internet

When an

appears TV.

1

Check the connection status of TV, AP and cable

modem.

2

Power off and power on TV, AP and cable modem.

3

If you are using a static IP, enter IP directly.

4

Contact internet companies or AP companies.

y

Additional points to check when using a

wireless connection

1

Check the password for the wireless

connection in the router settings window.

2

Change the router SSID (network name) or

the wireless channel.

Check the router or consult your Internet

service provider.

Network Status

TV Gateway DNS Internet

When an

appears TV and Gateway.

1

Unplug the power cord of the AP, cable modem

and try to connect after 5 seconds.

2

Initialize(Reset) the AP or cable modem.

3

Con

tact internet companies or AP companies.

Network Status

TV Gateway DNS Internet

When an

appears TV, Gateway and DNS.

1

Unplug the power cord of the AP, cable modem

and try to connect after 5 seconds.

2

Initialize(Reset) the AP or cable modem.

3

Check that the MAC address of the TV/router is

registered with your Internet service provider. (The

MAC address displayed on the right pane of the

network status window should be registered with

your Internet service provider.)

4

Check the router manufacturer’s website to make

sure your router has the latest firmware version

installed.

Troubleshooting Network Problems

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