Amazon Technologies KINDLE DX User Manual

Page 165

Advertising
background image

KINDLE DX USER’S GUIDE 4

th

EDITION

Appendix A

165

I can't open any of my books and receive an error
message instead.

Try restarting your Kindle by doing the following:

1.

Press the Home button.

2.

Press the Menu button.

3.

Select "Settings."

4.

Press the Menu button.

5.

Select "Restart."

If restarting your Kindle does not resolve the issue, then try doing a factory reset of

your Kindle. Prior to doing so, back up any personal documents, periodical issues older

than the past seven issues that you'd like to keep, MP3, and Audible files. To do a

factory reset:

1.

Press the Home button.

2.

Press the Menu button.

3.

Select "Settings."

4.

Press the Menu button.

5.

Select "Reset to Factory Defaults."

6.

After your Kindle restarts, go to Archived Items in Home and re-download the

items you'd like to read. Transfer back the personal documents and other files you

had previously backed up.

None of my problems are listed above. What should I do?

Many issues can be resolved by restarting your Kindle. Try the following:

1.

Press the Home button.

2.

Press the Menu button.

Advertising