Contacting adc, Ontacting – ADC 320F User Manual

Page 63

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Megabit Modem 310F and 320F User Manual

55

C

C

ONTACTING

ADC

ADC Customer Service Group provides expert pre-sales and post-sales support and training for
all its products. Technical support is available 24 hours a day, 7 days a week by contacting the
ADC Technical Assistance Center (TAC).

Sales Assistance

800.366.3891 extension 73000 (USA and Canada)

952.917.3000

Fax: 952.917.3237

•

Quotation Proposals

•

Ordering and Delivery

•

General Product Information

Systems Integration

800.366.3891, extension 73000 (USA and Canada)

952.917.3000

•

Complete Solutions (from concept to installation)

•

Network Design and Integration Testing

•

System Turn-Up and Testing

•

Network Monitoring (upstream or downstream)

•

Power Monitoring and Remote Surveillance

•

Service/Maintenance Agreements

•

Systems Operation

ADC Technical Assistance Center

800.638.0031

714.730.3222

Fax: 714.730.2400

Email: [email protected]

•

Technical Information

•

System/Network Configuration

•

Product Specification and Application

•

Training (product-specific)

•

Installation and Operation Assistance

•

Troubleshooting and Repair/Field Assistance

Online Technical Support

•

www.adc.com/Knowledge_Base/index.jsp

Online Technical Publications

•

www.adc.com/library1/

Product Return Department

800.366.3891 ext. 73748 or

952.917.3748

Fax: 952.917.3237

Email: repair&[email protected]

•

ADC Return Material Authorization (RMA) number and
instructions must be obtained before returning
products.

All telephone numbers with an 800 prefix are toll-free in the USA and Canada.

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