5 frequently asked questions – HP StoreEver Ultrium Tape Drives User Manual
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5 Frequently asked questions
Q: How do I get HP StoreOpen Automation?
A: All application downloads and documentation are available from the website
Q: What are the minimum system requirements?
A: Any server that fulfills the needs of the supported configurations detailed in
Q: Does HP StoreOpen Automation support non-HP devices?
A: No
Q: Why doesn’t HP StoreOpen Automation work with libraries containing LTO-4 or earlier drives?
A: HP StoreOpen Automation relies on a drive feature called partitioning, which was added to
the LTO-5 format. It is not part of the LTO-4 or earlier tape formats and they cannot be used.
Q: Can I use LTO-4 media in my HP StoreOpen Automation solution?
A: No, LTO-4 media does not support partitioning which is required for LTFS support.
Q: Can I use WORM media with HP StoreOpen Automation?
A: No, WORM media cannot be partitioned and so is not usable with HP StoreOpen Automation.
Q: Can I uninstall HP StoreOpen Automation?
A: Yes.
•
Linux: See
To remove from an RHEL or SLES system (page 11)
•
Mac OS X: See
To remove from a MacOS X system (page 12)
Q: Where do I go if I have a problem?
A: For most common issues, see
. If this does not address the issue, call
HP support.
Q: Does HP StoreOpen Automation replace my existing backup software?
A: In most cases HP recommends that you continue to use your existing backup application. HP
StoreOpen Automation provides a good method of storing and transporting large files but is not
generally a direct replacement for a backup application.
Q: Is source code available for HP StoreOpen Automation?
A: Yes, full source code is released under the terms of the LGPLv2.1 and can be downloaded from
However HP is not able to support customers who choose to download and
build their own versions of the HP StoreOpen Automation application.
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