Document Outline

• HP Smart Update Manager User Guide
• Contents
• 1 Introduction
  • HP SUM overview
  • Deploying HP SUM
    • Running HP SUM
    • Deploying firmware for HP ProLiant servers using the HP Service Pack for ProLiant
      • HP SUM supported firmware for HP ProLiant servers
    • Deploying HP Integrity Smart Update Firmware bundles with HP SUM
      • HP SUM supported firmware for Integrity servers
    • Deployment modes
    • Deployment scenarios
  • Choosing HP SUM or HP SIM
  • Disabling BitLocker to permit firmware updates
• 2 Using the HP SUM GUI
  • Keyboard support
  • Source selections
    • Setting Proxy Server options
    • Using multiple repositories
    • Adding the repository
    • Editing the repository
    • Removing the repository
    • Configuring the components
    • Downloading components for target discovery
    • Setting a schedule to download updates from the web
    • Creating a custom baseline in HP SUM
      • Filtering a custom baseline
      • Saving a custom baseline
    • Updating mixed HP ProLiant and HP Integrity environments
  • Selecting the targets
    • Inter-target dependency
    • Dependency checking
    • Target types
    • Finding and discovering targets
    • Adding a single target
    • Updating VMware firmware
    • Entering target credentials
    • Editing a target
    • Removing a target
    • Managing groups
    • Pending firmware updates for iLO (HP Integrity servers only)
  • Reviewing and installing updates
    • Installing updates
    • Aborting an installation
    • Viewing failed dependencies
    • Selecting bundles
    • Selecting components
    • Selecting devices
    • Viewing firmware details
    • Viewing firmware mismatch details (HP Integrity servers only)
    • Installation options
    • Reboot options
  • Scheduling updates
  • Generating and viewing reports
    • Generating a Report
    • Viewing a report
• 3 Using scripts to deploy updates
  • Command-line interface
    • Command-line syntax
      • Switch update commands
    • Command-line arguments
    • Component configuration for Windows components only
    • Command-line examples
    • Return codes
    • Windows smart-component return codes
    • Linux smart-component return codes
    • Linux RPM return codes
  • Input files
    • Input file format and rules
    • File encoding
    • Error reporting
    • Input file parameters
  • Reports
  • Downloading HP SUM and components from the SDR
• 4 Advanced topics
  • Configuring IPv6 networks
    • Configuring IPv6 for Windows Server 2003
    • Configuring IPv6 for Windows Server 2008
    • Configuring IPv6 for Linux
  • Network ports used by HP SUM
• 5 Troubleshooting
  • Installation issues
    • Components do not appear on the Select Items to Install screen or do not deploy from the silent console mode
      • Collecting trace directories
    • The Update returned an error message appears
    • Installation failed when installing Linux RPMs
  • Discovery and connection issues
    • The connection error or Discovery Failed message appears
      • Troubleshooting connection errors
    • HP SUM stalls during discovery
    • The Unable to Access Host message appears
      • Configuring firewall settings
    • A Microsoft Windows Security Alert appears
      • Configuring Windows firewall settings
    • HP SUM fails on Windows hosts due to McAfee firewalls
  • IPv6 network issues
    • Troubleshooting HP SUM in IPv6 Windows Server 2003 environment
    • Troubleshooting HP SUM in IPv6 Windows Server 2008 environment
    • Troubleshooting HP SUM in IPv6 Red Hat and Novell SUSE-based Linux environments
  • Operation issues
    • HP SUM stalls during boot
    • HP SUM connection is lost during iLO or NIC firmware update
    • The user-specified reboot message does not appear when using a Japanese character set on a Linux operating system
    • Automatic reboot does not occur when using the user-specified reboot message with a Japanese character set on Windows
    • HP SUM stalls when run in a directory path that contains multi-bye characters
    • Microsoft Windows displays a Found new hardware message
    • Non-matching systems error reported when building source Linux RPMs or installing Linux RPMs built from source
    • Linux component version discrepancy for source RPMs
    • No components found in the selected repositories message appears
    • HP SUM prevents an upgrade of Virtual Connect firmware if the VC health is invalid or bad health state.
    • HP ProLiant G6 Server ROM downgrade from 2010.03.30 or later to 2010.03.01 or earlier with HP SUM is not supported
    • For HP ProLiant G2, G5, and G6 servers, after upgrading to the May 2011 (or later) revision of the system ROM, perform special steps if downgrading the system ROM to revisions earlier than May 2011 is required
• 6 Support and other resources
  • Information to collect before contacting HP
  • How to contact HP
  • Subscription service
  • Related information
  • Typographic conventions
  • HP Insight Remote Support software
• 7 Documentation feedback
• Acronyms and abbreviations
• Index