HP 4000.6000.8000 Enterprise Virtual Arrays - Manual (Page 103)

Customer self repair
HP customer self repair (CSR) programs allow you to repair your product. If a CSR part needs
replacing, HP ships the part directly to you so that you can install it at your convenience. Some
parts do not qualify for CSR. Your HP-authorized service provider will determine whether a repair
can be accomplished by CSR.
For more information about CSR, contact your local service provider. For North America, see the
CSR website:
http://www.hp.com/go/selfrepair
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