HP Premium Autofocus Webcam User Manual
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14
HP Webcam User’s Guide
Still need help? Please refer to the warranty that came with your webcam for support phone numbers and Web site
information.
The webcam buttons are not
working properly
Look in the Windows System Tray for the HP Button Manager
icon. If
you don’t see the HP Button Manager icon, then open My Computer,
navigate to the Program Files\HP\Button Manager folder, and
double-click the BM.EXE file to restart it.
I hear an echo or feedback in
the speakers
On Windows XP computers (Classic view):
1
Click Start > Control Panel > Sounds and Audio Devices.
2
Click the Audio tab.
3
Under Sound playback, click Volume, and drag the Master Volume
slider to adjust the speaker volume.
4
Under Sound recording, click Volume, and drag the Microphone slider
to adjust the microphone volume.
On Windows Vista
®
computers (Classic view):
1
Click Windows Vista start button™ > Control Panel > Sound.
2
Click the Playback tab.
3
Select the Speaker you are using and then click Properties.
4
Click the Levels tab and drag the sliders to adjust the output level.
5
Click the Recording tab.
6
Select the Microphone you are using and then click Properties.
7
Click the Levels tab and drag the sliders to adjust the input level.
The webcam audio is not
synchronized with the
webcam video
From the Video Capture screen, select the Resolution list, and set the video
resolution to 640x480 to synchronize the video and audio. After
synchronizing the audio and video, try increasing the resolution to the next
level. If the problem recurs, go back to the previous resolution setting.
Problem (Continued)
Solution