Hp support by phone, Phone support period, Placing a call – HP Photosmart A310 Compact Photo Printer User Manual

Page 70

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3. For Europe only: Contact your local point of

purchase. If the HP Photosmart has a hardware
failure, you will be asked to bring it back to your local
point of purchase. (Service is provided at no charge
during the device limited warranty period. After the
warranty period, you will be quoted a service
charge.)

4. Call HP support. Support options and availability

vary by device, country/region, and language.

HP support by phone

For a list of support phone numbers, see the phone
number list on the inside of the front cover.

Phone support period

One year of phone support is available in North America,
Asia Pacific, and Latin America (including Mexico). To
determine the duration of phone support in Europe, the
Middle East, and Africa, go to

www.hp.com/support

.

Standard phone company charges apply.

Placing a call

Call HP support while you are in front of the computer
and the HP Photosmart. Be prepared to provide the
following information:

Device model number (located on the label on the
front of the device)

Device serial number (located on the back or bottom
of the device)

Messages that appear when the situation occurs

Answers to these questions:

Has this situation happened before?

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HP Photosmart A310 series

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