Managing servers with insight agents, Diagnostic tools – HP Smart Array P430 Controller User Manual
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Installation and configuration 21
Managing servers with Insight Agents
When using Insight Agents to manage HP ProLiant Gen8 servers, HP recommends that you clear the selection
for Agentless Management Service, and then select Insight Agents for installation to take place.
You can update the Management Agents by using the latest versions of the agents provided in the Intelligent
Provisioning software.
Diagnostic tools
To troubleshoot array problems and generate feedback about arrays, use the following diagnostic tools:
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HP SSA
HP SSA can be accessed offline with HP Intelligent Provisioning, during POST, or from an ISO image.
It can also be accessed online by downloading the HP SSA executables. For more information on
accessing and using HP SSA, see the HP Smart Storage Administrator User Guide.
•
Event Notification Service
This utility reports array events to the server IML and the Microsoft Windows system event log, and
records the Smart Array serial log, which includes detailed diagnostic information of the most recent
events encountered by the controller. You can obtain the utility from the HP website
. When prompted for product information, enter the server model name.
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HP Insight Diagnostics
HP Insight Diagnostics is a tool that displays information about the system hardware configuration and
performs tests on the system and its components, including drives if they are connected to Smart Array
controllers. This utility is available on the HP website
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POST messages
Smart Array controllers produce diagnostic error messages (POST messages) at reboot. Many POST
messages suggest corrective actions. For more information about POST messages, see The HP ProLiant
Gen8 Troubleshooting Guide, Volume II: Error Messages:
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