HP Compaq 620 Notebook-PC - Manual (Page 68)

● If you are copying a disc, save the information on the source disc to your hard drive before trying
to burn the contents to a new disc, and then burn from your hard drive.
● Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in Device
Manager.
A device driver must be reinstalled
Obtaining the latest HP device drivers
Follow either of the following procedures to obtain HP device drivers.
To use the HP Update Utility:
1. Select Start > All Programs > HP > HP Update.
2. On the HP Welcome screen, click Settings, and then select a time when the utility should check
for software updates on the Web.
3. Click Next to immediately check for HP software updates.
To use the HP Web site to obtain HP device drivers:
1. Open your Internet browser, go to http://www.hp.com/support , and then select your country or
region.
2. Click the option for software and driver downloads, and then type your computer model number in
the product box.
3. Press enter , and then follow the on-screen instructions.
Obtaining Microsoft device drivers
You can obtain the latest Windows device drivers by using Microsoft® Update. This Windows feature
can be set to automatically check for and install updates for your hardware drivers, as well as for the
Windows operating system and other Microsoft products.
To use Microsoft Update:
1. Open your Internet browser, go to http://www.microsoft.com , and click Security & Updates.
2. Click Microsoft Update to get the latest updates for your computer operating system, programs,
and hardware.
3. Follow the on-screen instructions to install Microsoft Update.
4. Click Change settings, and then select a time for Microsoft Update to check for updates to the
Windows operating system and other Microsoft products.
5. If prompted to do so, restart your computer.
56 Chapter 4 Multimedia