Support and warranty, Contacting customer support, Hewlett-packard limited warranty statement – HP Deskjet 460cb Mobile Printer User Manual

Page 21: B support and warranty

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Contacting customer support

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B Support and warranty

If the software is not operating properly, try using one of the following support services to obtain

assistance.

Contacting customer support

For a list of customer support options, see the onscreen user’s guide for the printer.

You can also visit the HP support website on hp.com for the latest software, product, operating system,

and support information:

http://www.hp.com/support/

Hewlett-Packard limited warranty statement

Extent of limited warranty

1.

Hewlett-Packard warrants to the end-user customer that the HP products specified above will be free

from defects in materials and workmanship for the duration specified above, which duration begins on

the date of purchase by the customer.

2.

For software products, HP’s limited warranty applies only to a failure to execute programming

instructions. HP does not warrant that the operation of any product will be uninterrupted or error free.

3.

HP’s limited warranty covers only those defects that arise as a result of normal use of the product, and

does not cover any other problems, including those that arise as a result of:
a. Improper maintenance or modification;
b. Software, media, parts, or supplies not provided or supported by HP;
c. Operation outside the product’s specifications;
d. Unauthorized modification or misuse.

4.

For HP products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the

warranty to the customer or any HP support contract with the customer. However, if product failure or

damage is attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time

and materials charges to service the product for the particular failure or damage.

5.

If HP receives, during the applicable warranty period, notice of a defect in any product which is

covered by HP’s warranty, HP shall either repair or replace the product, at HP’s option.

6.

If HP is unable to repair or replace, as applicable, a defective product which is covered by HP’s

warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase

price for the product.

HP product

Duration of limited warranty

Software

1 year

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