Document Outline

• HP ProLiant ML100 Series Server User Guide
• Abstract
• Notice
• Contents
• Operations
  • Power up the server
  • Power down the server
  • Remove the access panel
  • Remove the tower bezel (ML110 G6 servers)
  • Remove the tower bezel (ML150 G6 servers)
• Setup
  • Optional installation services
  • Rack planning resources
  • Optimum environment
    • Space and airflow requirements
    • Temperature requirements
    • Power requirements
    • Electrical grounding requirements
  • Rack warnings
  • Installing hardware options
  • Powering up and configuring the server
  • Installing the operating system
  • Registering the server
• Hardware options installation
  • Introduction
  • Processor option
  • SAS and SATA_hard drive options
  • Hard drive LED cable (ML150 G6 servers and ML110 G6 Servers)
  • Removable media device option (ML110 G6 servers)
  • Removable media device option (ML150 G6 servers)
  • Memory options (ML110 G6 servers)
    • Memory subsystem architecture (ML110 G6 Servers)
    • Single- and dual-rank DIMMs (ML110 G6 servers)
    • DIMM identification
    • UDIMM maximum memory configurations (ML110 G6 servers)
    • General DIMM slot population guidelines (ML110 G6 servers)
  • Memory options (ML150 G6 servers)
    • Memory subsystem architecture (ML150 G6 Servers)
    • Single-, dual-, and quad-rank DIMMs
    • DIMM identification
    • Memory configurations
      • RDIMM maximum memory configurations
      • UDIMM maximum memory configurations
      • Advanced ECC memory configuration
    • General DIMM slot population guidelines
      • Advanced ECC population guidelines
        • Single-processor Advanced ECC population order
        • Multi-processor Advanced ECC population order
  • Expansion board options
  • Installing a storage controller
  • Installing DIMMs
  • Battery-backed write cache battery pack option
  • Installing the FBWC module and capacitor pack
  • HP Trusted Platform Module option
    • Installing the Trusted Platform Module board
    • Retaining the recovery key/password
    • Enabling the Trusted Platform Module
• Software and configuration utilities
  • ROM-Based Setup Utility
    • Using RBSU
    • Auto-configuration process
    • Boot options
    • BIOS Serial Console
  • Array Configuration Utility
  • Option ROM Configuration for Arrays
  • HP Insight Diagnostics
  • Management tools
    • ROMPaq utility
    • Lights-Out 100i technology
    • HP Integrated Lights-Out Virtual Floppy and CD-ROM drives
    • USB support
  • Remote support and analysis tools
    • HP Insight Remote Support software
  • Keeping the system current
    • Drivers
    • Operating System Version Support
    • Subscriber's choice
  • Embedded SATA RAID feature
    • Configuring the SATA RAID feature
    • Enabling the SATA RAID feature in RBSU
    • Creating a RAID volume
  • Installing the embedded SATA RAID driver
    • Required hardware
      • Diskette and CD-ROM drive options
      • HP Integrated Lights-Out Virtual Floppy and CD-ROM drives
    • USB diskette and CD-ROM drives
    • Creating a diskette image
    • Installing the Embedded SATA RAID driver with a USB diskette drive
    • Installing the Embedded SATA RAID driver using Virtual Floppy
  • Installing an operating system
    • Installing a supported Microsoft® Windows® OS
    • Installing a supported Linux OS
• Troubleshooting
  • Pre-diagnostic steps
    • Important safety information
      • Symbols on equipment
      • Warnings and cautions
    • Symptom information
    • Preparing the server for diagnosis
    • Common problem resolution
      • Loose connections
      • Service notifications
      • Firmware updates
      • DIMM handling guidelines
      • SAS and SATA hard drive guidelines
      • SAS and SATA hard drive LED combinations
  • Troubleshooting flowcharts
    • Start diagnosis flowchart
    • General diagnosis flowchart
    • Power-on problems flowchart
    • POST problems flowchart
    • OS boot problems flowchart
    • Server fault indications flowchart
  • Hardware problems
    • Power problems
      • Power source problems
      • Power supply problems
      • UPS problems
        • UPS is not working properly
        • Low battery warning is displayed
        • One or more LEDs on the UPS is red
    • General hardware problems
      • Problems with new hardware
      • Unknown problem
      • Third-party device problems
        • Testing the device
    • Internal system problems
      • CD-ROM and DVD drive problems
        • System does not boot from the drive
        • Data read from the drive is inconsistent, or drive cannot read data
        • Drive is not detected
      • DAT drive problems
        • Sense error codes are displayed
        • DAT drive error or failure occurs
        • DAT drive is providing poor performance
        • Latest firmware indicates a defective tape, or head clogs occur regularly
        • Other errors are occurring
      • Diskette drive problems
        • Diskette drive light stays on
        • A problem has occurred with a diskette transaction
        • Diskette drive cannot read a diskette
        • Drive is not found
        • Non-system disk message is displayed
        • Diskette drive cannot write to a diskette
      • Fan problems
        • General fan problems are occurring
      • Hard drive problems
        • System completes POST but hard drive fails
        • No hard drives are recognized
        • Hard drive is not recognized by the server
        • A new drive is not recognized
        • Data is inaccessible
        • Server response time is slower than usual
      • Memory problems
        • General memory problems are occurring
        • Server is out of memory
        • Memory count error exists
        • Server fails to recognize existing memory
        • Server fails to recognize new memory
      • PPM problems
      • Processor problems
    • System open circuits and short circuits
    • External device problems
      • Video problems
        • Screen is blank for more than 60 seconds after you power up the server
        • Monitor does not function properly with energy saver features
        • Video colors are wrong
        • Slow-moving horizontal lines are displayed
    • Audio problems
    • Printer problems
      • Printer does not print
      • Printer output is garbled
    • Mouse and keyboard problems
    • Modem problems
      • No dial tone exists
      • No response occurs when you type AT commands
      • AT commands are not visible
      • Data is displayed as garbled characters after the connection is established
      • Modem does not answer an incoming call
      • Modem does not connect to another modem
      • Modem disconnects while online
      • AT command initialization string is not working
      • Connection errors are occurring
      • You are unable to connect to an online subscription service
      • You are unable to connect at 56 Kbps
    • Network controller problems
      • Network controller is installed but not working
      • Network controller has stopped working
      • Network controller stopped working when an expansion board was added
      • Problems are occurring with the network interconnect blades
  • Software problems
    • Operating system problems
      • Operating system locks up
      • General protection fault occurs
      • Errors are displayed in the error log
      • Problems occur after the installation of a service pack
    • Operating system updates
    • Restoring to a backed-up version
    • When to reconfigure or reload software
    • Linux operating systems
    • Application software problems
      • Software locks up
      • Errors occur after a software setting is changed
      • Errors occur after the system software is changed
      • Errors occur after an application is installed
  • Firmware maintenance
    • Types of ROM
      • System ROM
        • Automatic backup
      • Option ROMs
    • ROMPaq utility diskette or USB drive key
    • Current firmware versions
    • Updating firmware
    • Drivers
  • Contacting HP
    • Contacting HP technical support or an authorized reseller
    • Server information you need
    • Operating system information you need
      • Microsoft® operating systems
      • Linux operating systems
• Battery
• Regulatory compliance notices
  • Regulatory compliance identification numbers
  • Federal Communications Commission notice
    • FCC rating label
    • FCC Notice, Class A Equipment
    • FCC Notice, Class B Equipment
  • Declaration of conformity for products marked with the FCC logo, United States only
  • Modifications
  • Cables
  • Canadian notice (Avis Canadien)
  • European Union regulatory notice
  • Disposal of waste equipment by users in private households in the European Union
  • Japanese notice
  • BSMI notice
  • Korean notice
  • Chinese notice
  • Laser compliance
  • Battery replacement notice
  • Taiwan battery recycling notice
  • Power cord statement for Japan
  • Acoustics statement for Germany (Geräuschemission)
• Electrostatic discharge
  • Preventing electrostatic discharge
  • Grounding methods to prevent electrostatic discharge
• Technical support
  • HP contact information
  • Before you contact HP
  • Customer Self Repair
• Acronyms and abbreviations
• Documentation feedback
• Index