HP Surestore 10.100 Tape Library - Manual (Page 202)

200 Support Services Appendix
Table 45 Warranty Upgrade Service Contracts
Option Description
01B Standalone upgrade to hardware warranty to 6 hour
call-to-repair, 24x7 coverage
07A Priority
07G Upgrades hardware warranty response to 24x7
07V Upgrades hardware warranty to 6 hour call-to-repair
07X Upgrades hardware warranty to 4 hour call-to-
restoration