HP Deskjet Ink Advantage D730 Printer - Manual (Page 5)

10 Shop for ink supplies ............................................................................................................58
11 Troubleshooting
Error messages........................................................................................................................59
Print cartridge error messages...........................................................................................59
Incorrect print cartridge or print cartridge missing........................................................59
Print cartridge problem message..................................................................................60
Print cartridge carriage is stuck....................................................................................60
Paper Mismatch or Paper Size...........................................................................................62
Out of paper........................................................................................................................63
There was an error writing to USB port..............................................................................63
Two-way communication cannot be established or Printer not responding.......................63
Installation problems.................................................................................................................63
Printer lights are on or flashing.................................................................................................66
Power light is flashing ........................................................................................................67
Resume light is flashing......................................................................................................67
Both Power and Resume lights are flashing.......................................................................68
Print Cartridge Status lights are on or flashing...................................................................68
Printer does not print................................................................................................................69
Verify the following.............................................................................................................69
Unable to print....................................................................................................................69
If the printer still does not print...........................................................................................75
Document prints slowly.............................................................................................................75
Print cartridge problems...........................................................................................................76
Resolving print cartridge error messages...........................................................................76
Print cartridge carriage is stalled........................................................................................79
Paper problems........................................................................................................................82
Out of paper........................................................................................................................84
Printer prints on multiple sheets at once............................................................................87
Photos do not print correctly.....................................................................................................88
Check the paper tray..........................................................................................................88
Check the printer properties...............................................................................................88
Problems with borderless documents.......................................................................................89
Borderless printing guidelines............................................................................................89
Image is printed at an angle...............................................................................................89
Fading occurs on the edges of a photo..............................................................................90
Photo has an unwanted border..........................................................................................90
Print quality is poor...................................................................................................................91
Wrong, inaccurate, or bleeding colors................................................................................91
Ink is not filling the text or graphics completely..................................................................94
The printout has a horizontal band of distortion near the bottom of a borderless
print.....................................................................................................................................96
Printouts have horizontal streaks or lines...........................................................................97
Printouts are faded or have dull colors...............................................................................99
Printouts seem blurry or fuzzy..........................................................................................100
Printouts are slanted or skewed.......................................................................................102
Ink streaks on the back of the paper................................................................................102
Paper is not picked up from the input tray........................................................................103
The text edges are jagged................................................................................................105
Document is misprinted..........................................................................................................105
If you continue to have problems............................................................................................107
Contents
3
Co
nten
ts