Answering system operation – AT&T 1739 User Manual

Page 10

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In case of difficulty

9

If you have difficulty operating this telephone, try the suggestions below. For Customer
Service, to purchase accessories or to obtain replacement parts, visit our website at
www .telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.
Please retain your receipt as your proof of purchase.

ANSWERING SYSTEM OPERATION

Messages are
incomplete

• The system can accept messages of up to three minutes.
• If a caller leaves a long message, part of it might be lost

when the system disconnects the call after three minutes.

• If the caller pauses for longer than seven seconds, the

system stops recording and disconnects the call.

• If the system’s memory fills up when recording a message,

the system stops and disconnects the call.

System does not answer
after correct number of
rings

• If the toll saver feature is on, the number of rings changes

from four to two, or six to four, when there are new
messages waiting.

• In some cases, the system might be affected by the

ringing system used by the local telephone company.

• If the system’s memory is full or the system is off, the

system answers after 10 rings. If the set is in feature setup
mode and a call comes in, the set will not answer the
call until you press PLAY/STOP or the setup timeout has
elapsed.

System will not record
messages

• When the memory is full, some saved messages must be

deleted before new messages can be recorded.

Incoming messages are not
heard during recording

• Press VOLUME until the desired volume is reached.

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