Log problems – HP Insight Foundation Software for ProLiant User Manual

Page 43

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HP recommends the following actions:

Install HP SIM 4.2.

Or

Download and install HP Web-enabled System Management Software Security Patch for Windows
5.94, which is available as SoftPaq SP25771 from

http://h18007.www1.hp.com/support/files/server/

us/download/22728.html

.

1.

Log into the system with administrative privileges.

2.

Stop the following services:

All Insight Management Agents

Array Configuration Utility

HP Version Control Repository Manager

HP Version Control Agent

HP Insight Management Agent

Surveyor

HP Insight Control performance management

HP Insight Control performance management Tools

3.

Rename the directory \compaq\wbem to \compaq\wbem_old.

4.

Create a new directory \compaq\wbem.

5.

Copy the contents of the directory \compaq\wbem_old to \compaq\wbem.

6.

Restart the following services:

All Insight Management Agents

Array Configuration Utility

HP Version Control Repository Manager

HP Version Control Agent

HP Insight Management Agent

Surveyor

HP Insight Control performance management

HP Insight Control performance management Tools

The VCRM is accessible from SMH and from https://VCRMSystem:2381.

Log problems

Why are there multiple log entries in the VCRM log about components being modified or added after a
ProLiant and Integrity Support Pack is uploaded?

Solution: The VCRM logs the specific additions that it receives from the upload control, but it also monitors
the repository directory as a separate activity. The operating system provides separate notifications about
changes in the repository directory, and these can result in multiple log entries, which can be ignored.

Solution: The default Internet Explorer security settings prevent you from downloading the file.

To resolve this issue, HP recommends that you add the SMH URL to Internet Explorer's Trusted Sites.

To add the SMH to Internet Explorer's Trusted Sites:

1.

From Internet Explorer, click Tools

Internet Options.

2.

Click the Security tab. The Security tab appears.

3.

Select the Trusted sites icon.

4.

Click Sites.... The Trusted sites dialog box appears.

5.

In the Add this Web site to the zone field, enter https://hostname:2381/ and click Add.

6.

Click OK to save your changes and close the Trusted sites dialog box.

7.

Click OK to close the Internet Options dialog box.

HP Version Control Repository Manager

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