HP Deskjet F2140 All-in-One Printer User Manual

Page 128

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To find support and warranty information, go to the HP Web site at

www.hp.com/

support

. If prompted, choose your country/region, and then click Contact HP for

information on calling for technical support.
For more information, see:

Align the print cartridges

Print cartridge is missing, incorrectly installed, or not intended for your device

Cause: The print cartridge is missing.
Solution: One or both of the print cartridges is missing. Remove and reinsert the
print cartridges and verify that they are fully inserted and locked in place. If the
problem persists, clean the contacts of the print cartridges.

NOTE:

Your printer might be packaged with only a tri-color print cartridge. For

better results, install a black print cartridge in addition to the tri-color print cartridge.
You can print without a black print cartridge but doing so can cause the printer to
print more slowly and printed colors to differ from those you would see if a black
print cartridge and a tri-color print cartridge were installed.
Some models of the HP All-in-One do not support photo print cartridges.
To order print cartridges, go to

www.hp.com

. Choose your country/region, and

then click Buy or Online Shopping.

For more information on print cartridges, see

Print cartridge troubleshooting

.

Cause: Protective tape is covering the print cartridges.
Solution: Check each print cartridge. The tape might have been removed from the
copper-colored contacts, but still might cover the ink nozzles. If the tape is still
covering the ink nozzles, carefully remove the tape from the print cartridges. Do not
touch the ink nozzles or the copper-colored contacts.

1 Copper-colored contacts

2 Plastic tape with pink pull tab (must be removed before installing)

3 Ink nozzles under tape

Chapter 12

126

Troubleshooting

T

roub
les
hoot

ing

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