HP Designjet T1200 Printer series - Manual (Page 144)

The paper cannot be loaded successfully
● Ensure no paper is loaded.
● Ensure the paper is far enough inside the printer, you should feel the printer grab the paper.
● Do not attempt to straighten the paper during the aligning process, unless instructed to do so by
the front-panel display. The printer automatically attempts to straighten the paper.
● The paper may be crumpled, or warped, or may have irregular edges.
General unsuccessful roll load issues
● If the paper does not load, the leading edge of the paper may not be straight or clean and needs
to be trimmed. Remove the initial 2 cm (1 in) from the roll and try again. This may be necessary
even with a new roll of paper.
● Ensure the roll ends are tight against the spindle ends.
● Check that the spindle is correctly inserted.
● Check that the paper is correctly loaded on the spindle, and that it loads over the roll towards
you.
● Check that all roll end plugs have been removed.
● Check that the paper is wound tightly on the roll.
● Do not touch the roll or paper at during the alignment process.
● When loading a roll on the T1200 series, the roll cover must remain open until the front panel
prompts you to close it.
● When loading the upper roll (the only roll on the T770), avoid inserting the paper into the cut
sheet slot.
Unsuccessful roll load
If the paper has not been inserted straight, the front panel displays the following instructions.
1. When prompted by the front-panel display, lift the blue lever on the left. The printer attempts to
straighten the roll.
2. When prompted by the front-panel display, lower the blue lever. The printer checks the
alignment. If the roll is aligned, the T1200 printer series prompts you to close the roll cover, and
you are now ready to print.
If the roll is still not aligned, the front panel displays an error and instructions to start again.
136 Chapter 15 Troubleshooting paper issues ENWW
Paper issu
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