HP Designjet T1200 Printer series - Manual (Page 182)

Cannot access the HP Utility
If you have not done so already, please read Access the HP Utility on page 27 .
1.
From the front panel, select the Connectivity menu icon .
2. Select Advanced > Web Services > HP Utility Software > Enable.
3. If you have a TCP/IP connection to your printer, press the Menu key to return to the main menu
and select the Connectivity menu icon again.
4. Select the type of connection you are using.
5. Select View Information.
If you still cannot connect, switch the printer off and back on with the Power key on the front panel.
Cannot access the Embedded Web Server
If you have not done so already, please read Access the Embedded Web Server on page 27 .
NOTE: If you connect directly to your printer with a USB cable, use the HP Utility.
1.
From the front panel, select the Connectivity menu icon .
2. Select Advanced > Embedded Web Server > Allow EWS > On.
3. If you have a TCP/IP connection to your printer, press the Menu key to return to the main menu
and select the Connectivity menu icon again.
4. Select the type of connection you are using.
5. Select View Information.
6. Ensure that you see IP enabled. If not, you may need to use a different connection.
If you are using a proxy server, try bypassing the server and accessing the Web server directly.
● In Internet Explorer 6 for Windows, go to Tools > Internet Options > Connections > LAN
Settings, and check the Bypass proxy server for local addresses box. Alternatively, for more
precise control, click the Advanced button and add the printer's IP address to the list of
exceptions, for which the proxy server is not used.
● In Safari for Mac OS, go to Safari > Preferences > Advanced and click the Proxies: Change
Settings button. Add the printer's IP address or its domain name to the list of exceptions, for
which the proxy server is not used.
If you still cannot connect, switch the printer off and back on with the Power key on the front panel.
Automatic file system check
When you turn on the printer, you will occasionally see a front panel display similar to the one shown
below.
174 Chapter 18 Troubleshooting general printer issues ENWW
Gener
al printer issues