HP XP P9000 Auto LUN Software - Manual (Page 40)

6 Troubleshooting
This chapter gives troubleshooting information on Auto LUN.
Troubleshooting Auto LUN
An error message appears on the Remote Web Console web client when error conditions occur
during Auto LUN operations.
If you need to call HP Technical Support, make sure to provide as much information about the
problem as possible, including the error codes. For information on other error codes displayed on
the Remote Web Console web client, see the HP XP P9000 Remote Web Console Messages.
Taking a long time to the volume migration completion may be caused by a bottleneck. To prevent
the occurrence of the bottleneck, do the following actions.
Table 23 Causes of bottleneck and actions for countermeasure
Action Cause
Disable the Host I/O Performance option of Business Copy.
1
The Host I/O Performance option of Business
Copy is enabled.
Disable the Host I/O Performance option of Business Copy Z.
2
The Host I/O Performance option of Business
Copy Z is enabled.
Review the configuration. Performance of the hard disk drive or the
external storage of the target volume is lower
than one of the source volume.
Review the configuration. The processor blade to which the source volume
and the target volume are allocated includes a
processor of which the MP usage rate exceeds
80 %.
3
Remove the error in the hard disk drive or the external storage of the
target volume. An error occurs in the hard disk drive or the
external storage of the target volume.
Remove the error in the hard disk drive or the external storage of the
source volume. An error occurs in the hard disk drive or the
external storage of the source volume.
Notes:
1. For information about the procedure of disabling the host I/O performance option of ShadowImage, see HP XP
P9000 Business Copy User Guide.
2. For information about the procedure of disabling the host I/O performance option of ShadowImage for Mainframe,
see HP XP P9000 Business Copy for Mainframe Systems User Guide.
3. For information about how to check the MP usage rate, see HP XP P9000 Performance for Open and Mainframe
Systems User Guide.
40 Troubleshooting