HP Netserver L Server series User Manual

Page 32

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Chapter 5

Error Message Reference

28

Code

Description

Recommended Action

8. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.

002Ch

NDP Tag word read
or write error.

1. Take ESD precautions and make sure the system board is seated.

2. Check the seating of the voltage regulator module (VRM) if present.

3. Be sure the processor board (if any) is seated.

4. Make sure the CPU chip is seated.

5. Make sure the memory elements (DIMMs) are properly seated.

6. Check system fans. If overheating occurs, chip may shut down.

7. If the system ran with temperature high, let it cool for 30 minutes, then restart.

8. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.

002Dh

NDP stack pop
error.

1. Take ESD precautions and make sure the system board is seated.

2. Check the seating of the voltage regulator module (VRM) if present.

3. Be sure the processor board (if any) is seated.

4. Make sure the CPU chip is seated.

5. Make sure the memory elements (DIMMs) are properly seated.

6. Check system fans. If overheating occurs, chip may shut down.

7. If the system ran with temperature high, let it cool for 30 minutes, then restart.

8. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.

002Eh -
002Fh

NDP Tag word read
or write error.

1. Take ESD precautions and make sure the system board is seated.

2. Check the seating of the voltage regulator module (VRM) if present.

3. Be sure the processor board (if any) is seated.

4. Make sure the CPU chip is seated.

5. Make sure the memory elements (DIMMs) are properly seated.

6. Check system fans. If overheating occurs, chip may shut down.

7. If the system ran with temperature high, let it cool for 30 minutes, then restart.

8. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.

0030h

Read/Write test on
DMA controller 1
failed.

1. Take ESD precautions and make sure the system board is seated.

2. Check the seating of the voltage regulator module (VRM) if present.

3. Be sure the processor board (if any) is seated.

4. Make sure the CPU chip is seated.

5. Make sure the memory elements (DIMMs) are properly seated.

6. Check system fans. If overheating occurs, chip may shut down.

7. If the system ran with temperature high, let it cool for 30 minutes, then restart.

8. If system repeatedly shows this error, replace the CPU chip or board, as
appropriate.

0031h

Read/Write test on
DMA controller 2
failed.

1. Take ESD precautions and make sure the system board is seated.

2. Check the seating of the voltage regulator module (VRM) if present.

3. Be sure the processor board (if any) is seated.

4. Make sure the CPU chip is seated.

5. Make sure the memory elements (DIMMs) are properly seated.

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