HP XP P9500 Storage - Manual (Page 89)

To check details of a SIM:
1. In the Remote Web Console main window, click Alert. The Alerts window opens.
Figure 21 Alert icon on Remote Web Console main window
2. To check the details of each alert, select and right-click one row, and then, click Detail in the
pop-up menu. The detail dialog box opens.
3. If the following SIM reference codes appear, you must resolve the error (XXX indicates the
pool ID):
•
601XXX, 602XXX, 602FFE, and 624000 (for Fast Snap)
•
601XXX, 602XXX, and 602FFF (for Snapshot)
•
620XXX, 621XXX, 622XXX, 624000, 625000, and 626XXX (for Thin Provisioning and
Thin Provisioning Z).
For details on how to resolve the error, see the HP XP P9000 Snapshot User Guide or the HP
XP P9000 Provisioning for Open Systems User Guide.
Login errors
The following table lists login errors:
Table 23 Login errors
Probable cause / Recommended action Error condition
Enter the URL of the desired SVP in the Trusted sites section of
the Internet Options dialog box. The page is not displayed because of an invalid syntax
error. 1
Remote Web Console does not start even with repeated
attempts. 2 •
Close all the Web browser windows and then clear the Java
and Web browser cache.
• Use the Task Manager to check for ‘hung” or duplicate
processes.
Close all dialog boxes and log in to the Remote Web Console
again. If the same error occurs, check the network environment. A network error occurred when you log in to Remote Web
Console. 3
Java application errors
The following table lists Java application errors:
Table 24 Java application errors
Probable cause / recommended action Error condition
The pop-up blocker function of your Web browser might restrict
Remote Web Console. If the problem still continues after you When you click the Remote Web Console menu, the
system does not respond. One minute later, application
error (20020,10800) occurs. 1
perform the operation multiple times, perform one or both of the
following actions:
•
Disable the pop-up blocker function of your Web browser.
• Disable the pop-up blocker function of any browser
plug-in/add-on.
If neither of the above can be performed in Internet Explorer,
you can open the window by clicking the Remote Web Console
menu while holding down the Ctrl key.
Another possible cause is that a Java application was not
allowed to start. If a message appears and asks if you want to
run an application, click Run.
Login errors 89