HP XP P9500 Storage - Manual (Page 99)

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Detail Dump files include all information about the SVP and the storage system. Select
this if Remote Web Console has a serious problem (for example, when Remote Web
Console does not start) or if you need to determine whether the storage system has a
problem.
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The Detail Dump (for DKC Performance) file contains I/O performance-related information.
This performance-related information includes performance monitor collection information,
in addition to information applicable to Detail Dump. Choose Detail Dump (for DKC
Performance) to check for I/O performance problems.
NOTE: While processing takes place, DKC I/O performance may be affected. During
processing, Remote Web Console apply operations and SVP maintenance operations
are not allowed.
5. Click Next >>. A message appears confirming the execution of compression of the dump files.
6. Click OK. File compression processing starts. When the file is compressed, the Download
Dump Files dialog box opens for the download.
7. Click Download. The File Download dialog box opens.
8. On the File Download dialog box, click Save this file to disk, and then, click OK. The Save
As dialog box opens.
9. Specify the download destination, and then, click Save. When the file is downloaded
successfully, the Download complete dialog box opens.
Saving Java log and trace files
Before you contact your service representative, save the detail dump files collected using the FD
dump tool, and the Java log and trace file on your Remote Web Console computer, and then
restart the Web browser.
Examples of the Windows trace and log file locations are shown below:
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C:\Users\logon user
ID\AppData\LocalLow\Sun\Java\Deployment\log\*.trace
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C:\Users\logon user ID\AppData\LocalLow\Sun\Java\Deployment\log\*.log
Examples of the UNIX trace and log file locations follow:
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user home directory\.java\deployment\log\*.trace
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user home directory\.java\deployment\log\*.log
Saving Java log and trace files 99