Printing a self test report – HP Photosmart 8250 Printer User Manual
Page 49
Printing a self test report
If you are experiencing problems with printing, print a self test report. This two-page
report—labelled the Extended Self Test Diagnostic Page—can help you diagnose
printing problems and can provide valuable information if you need to call
HP customer support. You can also use this report to check on the approximate
percentage of ink remaining in the ink cartridges.
1.
Press Menu.
2.
Select Tools, then press OK.
3.
Select Print test page, then press OK.
The HP Photosmart prints a two-page self test report that contains the following
information:
●
Product information: Includes the model number, serial number, and other
product information.
●
Revision information: Includes the firmware version number and indicates
whether or not you have an HP two-sided printing accessory (duplexer) installed.
●
Ink delivery system information: Displays the approximate ink level of each
installed ink cartridge, the status of each ink cartridge, the date each cartridge
was installed, and the expiration date for each cartridge.
●
Print head assembly information: Contains information that may be used for
diagnostic purposes if you need to call HP customer support.
●
Print head parameters: Contains information that may be used for diagnostic
purposes if you need to call HP customer support.
●
Print quality pattern: Displays six color blocks, representing each of the six
installed cartridges. When streaks appear through the color blocks, or there are
missing color blocks, clean the print head using the procedure described in
Automatically cleaning the printhead
. If the color blocks still show print quality
problems after cleaning the print head, align the printer using the procedure
described in
. If the color blocks continue to show print quality
problems after cleaning and aligning, contact HP Customer Care.
●
History log: Contains information that may be used for diagnostic purposes if
you need to call HP customer support.
Self test report
HP Photosmart 8200 series User's Guide
45