HP Virtual Connect 4Gb Fibre Channel Module for c-Class BladeSystem User Manual
Page 19
Troubleshooting 19
Error message
Resolution
Unable to get enclosure VC mode information
Log into VC Manager GUI and resolve any errors with VC
Manager. Reset the OA to factory defaults, and then log
into the VC Manager GUI.
Initialization process failed. Firmware update
cannot continue.
Check update requirements, and then try the update
again.
File extraction failed
Verify that the Virtual Connect firmware package is
correct, or download it again from the HP website
Firmware update failed on module
See the fwupdate####.log file.
Unable to transfer file to module
Verify connectivity between the client and the enclosure.
Unable to configure module for update
Verify connectivity between the client and the enclosure.
Another firmware update is currently in progress Wait until the current update is complete before
attempting to update the firmware.
The specified activation ordering method is not
valid
Verify that the activation order method (-oe or -of) is
correct.
Signature Validation failed
The firmware package file is corrupt. Download the
firmware package from a trusted source or directly from
the HP website
Before contacting HP technical support, be sure to have the Virtual Connect Support Utility log file
(fwupdate####.log) available.