HP StorageWorks XP Data Integrity Check XP Software - Manual (Page 28)

The following table lists common problems and solutions for encryption features.
Action Problem
Make sure that: Cannot use the EDKA feature to back up or restore a key.
•
The DKA Encryption software license is valid and
installed.
• You have the Security Administrator (View & Modify)
role.
•
If you backup and restore data encryption license keys
with a key management server, the connection to the
key management server is available.
Make sure that: Cannot create or delete data encryption license keys.
•
The DKA Encryption software license is valid and
installed.
•
You have the Security Administrator (View & Modify)
role.
Make sure that: Cannot enable encryption for a parity group.
•
The DKA Encryption software license is valid and
installed.
• All LDEVs in the parity group are in the blocked status.
Make sure that all LDEVs in the parity group are in the
blocked status. Cannot disable encryption for a parity group.
Make sure that: Cannot restore a data encryption license key.
•
The DKA Encryption software license is valid and
installed.
• You have the Security Administrator (View & Modify)
role.
•
If you backup and restore data encryption license keys
with a key management server, the connection to the
key management server is available.
Check the following key management server connection
settings: Server configuration test failed.
• Host name
•
Port number
•
Client certificate file
• Root certificate file
If the communication failure is due to the length of time to
connect to the server, try changing these settings:
•
Timeout
•
Retry interval
• Number of retries
28 Troubleshooting