HP EliteBook 850 G1 Notebook PC - Manual (Page 9)

Appendix A Troubleshooting and support .................................................................................................... 68
Troubleshooting .................................................................................................................................. 68
The computer is unable to start up .................................................................................... 68
The computer screen is blank ............................................................................................ 68
Software is functioning abnormally .................................................................................... 68
The computer is on but not responding ............................................................................. 69
The computer is unusually warm ....................................................................................... 69
An external device is not working ...................................................................................... 69
The wireless network connection is not working ................................................................ 69
A disc does not play ........................................................................................................... 70
A movie is not visible on an external display ..................................................................... 70
Contacting customer support ............................................................................................................. 71
Labels ................................................................................................................................................. 72
Appendix B Cleaning your computer ............................................................................................................. 74
Cleaning products .............................................................................................................................. 74
Cleaning procedures .......................................................................................................................... 74
Cleaning the display .......................................................................................................... 74
Cleaning the sides and cover ............................................................................................ 74
Cleaning the TouchPad and keyboard .............................................................................. 75
Cleaning a tablet PC pen and pen holder (select models only) ......................................... 75
Appendix C Specifications .............................................................................................................................. 76
Input power ......................................................................................................................................... 76
Operating environment ....................................................................................................................... 76
Appendix D Electrostatic discharge .............................................................................................................. 77
Index ................................................................................................................................................................... 78
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