HP Storage Essentials Enterprise Edition Software - Manual (Page 739)

HP Storage Essentials SRM 6.0 User Guide 701
NOTE: If you see an error message when you enter this command, a previous certificate
may not have been created. You can ignore the error message.
4. To create a new certificate containing the DNS name of the management server, enter the
following at the command prompt:
perl generateAppIQKeyStore.pl
5. If the program is unable to detect a DNS name, enter the following at the command prompt:
perl generateAppIQKeyStore.pl create mycomputername
where mycomputername is the DNS name of the computer
6. To copy the new certificate to the management server, enter the following at the command
prompt:
perl generateAppIQKeyStore.pl copy
The new certificate is copied to the correct location.
Troubleshooting Discovery and Discovery Data Collection
This section contains the following topics:
• Troubleshooting Mode , page 702
• Unable to discover Emulex host bus adapters , page 703
• CIMOM Service Not Starting After Trying to Discover Sybase or SQL Server Applications ,
page 703
• Configuring E-mail Notification for Discovery Data Collection , page 703
• Increasing the Time-out Period and Number of Retries for Switches in Progress , page 704
• “Connection to the Database Server Failed” Error , page 706
• An Element is Not Listed on the Discovery Data Collection Page , page 706
• DCOM Unable to Communicate with Computer , page 706
• Duplicate Listings/Logs for Brocade Switches in Same Fabric , page 707
• Element Logs Authentication Errors During Discovery , page 708
• EMC Device Masking Database Does Not Appear in Topology (AIX Only) , page 708
• Management Server Does Not Discover Another Management Server's Database , page 708
• Microsoft Exchange Drive Shown as a Local Drive , page 708
• Unable to Discover Microsoft Exchange Servers , page 708
• Nonexistent Oracle Instance Is Displayed , page 708
• Requirements for Discovering Oracle , page 708
• ” Do Not Run Overlapping Discovery Schedules ” on page 709
• "This storage system uses unsupported firmware. ManagementClassName: class_name"
Message , page 709
• Incorrect Topology Sometimes Displayed for CNT Switches , page 713
• Unable to See Path Information , page 713
• Device Locking Mechanism for Brocade Element Manager Query/Reconfiguration , page 713