HP Photosmart A512 Compact Photo Printer - Manual (Page 44)

● If you are using the printer in an extremely high or low humidity environment,
insert the paper as far as it will go into the input tray, and load one sheet of
photo paper at a time.
● If you are using photo paper that is curled, place the paper in a plastic bag and
gently bend it in the opposite direction of the curl until the paper lies flat. If the
problem persists, use paper that is not curled. For information about proper
storage and handling of photo paper, see
Maintain the quality of photo paper .
● The paper may be too thin or too thick. Try using HP-designed photo paper. For
more information, see
Choose the right paper .
The photo printed at an angle or is off-center.
Solution
●
The paper may not be loaded correctly. Reload the paper, making sure that the
paper is correctly oriented in the input tray and that the paper-width guide fits
close to the edge of the paper. For paper-loading instructions, see
Choose and
load paper .
● The print cartridge may need to be aligned. For more information, see Align the
print cartridge .
No page came out of the printer.
Solution
●
The printer may need attention. Read the printer screen for instructions.
● The power may be off or there may be a loose connection. Make sure that the
power is on and the power cord is securely connected. If you are using battery
power, make sure the battery is correctly installed.
● You may not have any paper in the input tray. Check that paper is loaded
correctly in the input tray. For paper-loading instructions, see
Choose and load
paper .
● The paper may have jammed while printing. See the following section for
instructions on clearing a paper jam.
The paper jammed while printing.
Solution Check the printer screen for instructions. To clear a paper jam, try the
following solutions.
●
If the paper came part way through the front of the printer, gently pull the paper
towards you to remove it.
● If the paper did not come part way through the front of the printer, try removing
it from the back of the printer:
–
Remove the paper from the input tray, and then pull down on the input tray
to open it fully to a horizontal position.
– Gently pull the jammed paper to remove it from the back of the printer.
– Lift the input tray up until it snaps back into paper-loading position.
HP Photosmart A510 series User Guide 41