Solving problems – HP OmniBook 3000 Notebook PC User Manual

Page 25

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Troubleshooting

Solving Problems

1-25

Solving Problems

If you have a problem using the port replicator, find the symptom that matches your
situation. Try the suggestions one at a time.

If you need to replace a lost or damaged power cord

•

For the replacement part number for the ac adapter power cord, contact the
number in the Support and Service booklet.

If a connection doesn't work

•

Try connecting the device to the corresponding port on the OmniBook. This
can tell you if the problem is with the port replicator.

•

Make sure the OmniBook is fully inserted in the port replicator. The connection
should be snug.

•

Make sure the ends of the device cable are connected properly.

•

Make sure the device and the port replicator are connected and both have
power connected and turned on.

•

Reboot the OmniBook.

If an external PS/2 mouse or keyboard doesn’t work

•

Make sure the mouse or keyboard is plugged into the correct port. The mouse
and keyboard ports look the same. See page 1-15.

•

Check that the PS/2 mouse is enabled in the BIOS Setup Utility.

If you cannot hear audio devices or files

•

Fn+F7 mutes the audio system. Pressing Fn+F7 again enables sound.

•

Try increasing the volume. Fn + UP ARROW increases the volume.

If an external serial mouse doesn't work

•

Check that the correct serial port is enabled in the BIOS Setup Utility.

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